Summary: Conducts administrative support functions for Business Development. Overall responsibility for coordination of billing, collections and payer source management.

Duties and Responsibilities include the following. Other duties may be assigned.

1. Responsible for overall administrative support for business development

2. Responsible for the billing and collections processes and policies and procedures

3. Facilitates credentialing for organization with insurance providers

4. Provides information for grant funding and reporting requirements

5. Oversees quality assurance and ensures all quality tasks are completed

6. Point of contact with billing provider and responsible for insurance, contracts, and billing practices

7. Ensuring organizational goals are met for program revenues

8. Responsible for all service delivery fiscal productivity reports

9. Build meaningful and lasting relationships with all licensing and paying vendors that leave the organization in good stead

10. Interfaces with clinical team

11. In absence of Intake clerk and receptionist, provide back up as needed

12. Performs tasks to support the administrative efforts of the organization as assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Reasoning Ability: Ability to define problems, collect and interpret data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to work independently with initiative.

Computer Skills: To perform this job successfully, an individual should have knowledge of Microsoft Office.

Special Training: Electronic medical records, Coding.

Education/Experience: Bachelor’s degree(B.A./B.S.) or equivalent from four-year college preferred; and four years related experience and/or training.

Knowledge, Skills, and Other Abilities:

· Strong interpersonal skills.

· Strong writing skills.

· Highly organized.

· Self Confidence and positive attitude with concern for people and community.

· Self-starter and goal driven.

· Foster, build, and maintain community partnerships.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit, use hands, talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 15 pounds.

The noise level in the work environment is usually moderate.

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Weekly day range:

• Monday to Friday

Work setting:

• Office

Experience:

• Microsoft Excel: 2 years (Preferred)
• Customer service: 1 year (Preferred)

Ability to Commute:

• Wilmington, DE 19801 (Required)

Ability to Relocate:

• Wilmington, DE 19801: Relocate before starting work (Required)

Work Location: In person