PATIENT SERVICE REPRESENTATIVE POSITION DESCRIPTION : Patient Service Representative provides patients with education and information about medical cannabis and its uses while providing amazing customer service.

At times a patient service representative will be asked to cross train and assist in other departments such as, administration and packaging.

We want to maintain a fun, welcoming, and professional environment for patients and coworkers. PRINCIPAL DUTIES AND RESPONSIBILITIES : Check-in, verify the status and report patient allotment on AZDHS system.

Provides patients with education and information about medical cannabis and its uses. Assists patients with product selection in an efficient and timely manner.

Assists management staff with daily operational needs. (This includes assisting in other departments when needed) Maintain a clean and professional environment for patients.

QUALIFICATIONS : Applicant must be twenty-one (21) years of age; pursuant to A.R.S. 36-2801.10 Applicant must consent to a criminal background check performed by the Company and / or the Arizona Department of Health Services, pursuant to A.

R.S. 36-2804.01 Employment offers are contingent upon successful completion of the criminal background check conducted by the Arizona Department of Health Services, pursuant to A.

R.S. 36-2804.01 and A.R.S. 36-2801.10 Valid Arizona Drivers License High school diploma or equivalent. Experience and education may be substituted for one another.

KNOWLEDGE, SKILLS, & ABILITIES : Knowledge of the uses of medicinal cannabis and different methods of medicating. Knowledge of cannabis brands and products available on the Arizona market.

General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits. Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.

Excellent communication, customer service, and sales skills. Basic knowledge of Microsoft Office. Ability to work in a faced paced environment.

HOW TO APPLY : Please send a cover letter and resume. In the cover letter, please include your name, address, phone number, and email, and state which position you are applying for.

Job Type : Full-time Benefits : Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance Schedule : 8 hour shift Day shift Evening shift Holidays Monday to Friday Night shift Weekend availability Education : High school or equivalent (Preferred) Experience : Customer service : 1 year (Preferred) Medical terminology : 1 year (Preferred) Computer skills : 1 year (Preferred) Work Location : One location Powered by JazzHR

Last updated : 2024-05-25