About us

We are professional, agile and professional.

Our work environment includes:

• Modern office setting
• Food provided
• Food provided
• Growth opportunities

Responsibilities: - Greet and welcome guests in a friendly and professional manner - Check guests in and out of the hotel, ensuring accuracy of information and providing necessary assistance - Answer phone calls and respond to guest inquiries, providing information about hotel services, amenities, and local attractions - Handle guest requests and complaints promptly and effectively, ensuring guest satisfaction - Assist with reservations and room assignments, ensuring accuracy of bookings - Process payments and maintain accurate records of guest transactions - Maintain a clean and organized front desk area - Collaborate with other hotel departments to ensure seamless guest experiences Skills: - Strong hospitality skills with a genuine desire to provide excellent customer service - Excellent phone etiquette and communication skills - Knowledge of hotel operations and guest relations - Proficiency in hotel management software systems (e.g., property management systems) - Ability to handle difficult situations with professionalism and patience - Familiarity with front desk procedures, including night audit processes - Strong organizational skills with the ability to multitask and prioritize tasks effectively - Fluency in multiple languages is a plus This position offers an opportunity to work in a dynamic hospitality environment, interacting with guests from diverse backgrounds. The successful candidate will have the chance to contribute to creating memorable experiences for our guests while developing valuable skills in the hospitality industry.

Job Types: Full-time, Part-time, Internship

Pay: $15.02 - $15.80 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule
• Free parking
• Health insurance
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Overnight shift

Work setting:

• In-person

Work Location: In person