Performs all tasks related to pre-registration, and registering of inpatients and outpatients including securing and calculating upfront collections with co-pays, and co-insurance in an efficient, accurate and hospitable manner to ensure that patient, physician and hospital needs are met.

REQUIREMENTS

• 1 yr(s) experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience required
• High school graduate required or equivalent, evidence of continuing education preferred.
• Insurance and billing experience required
• Drivers License; ability to travel to off-site locations (Outpatient / Financial counseling only)
• HPE comprehensive training program and certification
• Strong typing skills 45 WPM
• Stringent adherence to all HIPPA laws
• Medical terminology strongly preferred
• Bilingual Spanish or Chinese (Mandarin) preferred

ADDITIONAL SKILLS NEEDED :

• Ability to learn quickly, and follow directions as outlined in policies or given by Supervisor
• Ability to multi- task in a fast and high-pressured environment
• Strong analytical skills, problem solving. The ability to act and decide accordingly.
• Complete HPE comprehensive training program as required
• Excellent Customer service and phone skills with a background in the medical industry

Last updated : 2024-05-03