Primary Purpose :

The Shipping and Warehouse Supervisor is responsible for managing tasks, setting schedules, anticipating setbacks, and meeting departmental targets.

Key Responsibilities

• Supervision of shipping and warehouse staff through communicating expectations, training, and monitoring employee performance and attendance to assure that quality and company standards are met
• Reads shipping notices, invoices, orders, and other documents to determine priorities and shipping methods
• Communicates shipping schedules and monitors all outgoing and incoming freights
• Inspects loading / unloading operations to assure compliance
• Directs the movement of goods from shipping points to storage and / or work areas and coordinates product movement with other departments as required
• Receives and resolves product returns, identifies product defects, and determines if returned merchandise should be repackaged or destroyed
• Maintains inventory and safe storage of all raw materials and finished goods located in their area of responsibility
• Carries out regular inventory reconciliation of supplied materials
• Knows, understands, communicates, and facilitates a safe work culture, ensuring compliance with all safety, environmental and company policies
• Provides shipping reports by compiling, initiating, sorting, and analyzing performance records and data
• Initiates and fosters a spirit of cooperation within and between factory departments
• Assumes responsibility for the operation of any department to which assigned because of the temporary absence of the Department or Warehouse / Shipping Supervisor
• Maintain complete and accurate knowledge of contractual obligations with the Union and conducts manufacturing operations with proper regard for Union relations and their impact on business
• Resolve personnel problems by investigating issues, identifying solutions, and recommending action
• Performs other related duties as required

Qualifications : Required

Required

• Forklift experience required
• Intermediate level of experience with productivity tools, such as Microsoft Word, Excel, and Outlook
• Ability to maintain daily workflow and deal with complex issues
• Ability to read and completely understand the current Collective Bargaining Agreements
• Strong interpersonal and communication skills
• Collaborative mindset and work style

Education :

• Bachelor’s degree or equivalent in a business-related field and / or five to eight years of experience in a tobacco manufacturing environment
• High school diploma or equivalent qualification

Preferred

• NetSuite, DSI and / or UKG experience
• Knowledge of FDA, OSHA, and other regulatory requirements

Last updated : 2024-05-29