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Wheaton Park District
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Community Unit School District 200
Wheaton, IL | Full Time
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Sunrise Senior Living
Wheaton, IL | Part Time
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Sunrise Senior Living
Wheaton, IL | Part Time
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Potbelly
Wheaton, IL | Full Time
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Customer service attendant
$36k-45k (estimate)
Full Time 1 Month Ago
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Wheaton Park District is Hiring a Customer service attendant Near Wheaton, IL

Deadline : Open until filled

GENERAL PURPOSE

Responsible for assisting in the orderly operation of the Community Center front desk, utilizing clerical / receptionist skills while dealing with the public and co-workers.

REQUIRED EDUCATION, QUALIFICATIONS, KNOWLEDGE, SKILLS AND ABILITIES

Minimum of high school diploma or equivalent with at least 6 months experience in general office duties, strong computer skills and experience dealing with the public required.

Must possess an aptitude for learning a multi-layered software application. Must have great problem solving, analytical, organizational, interpersonal;

and written and verbal communication skills. Must be able to multi-task and work calmly and effectively under pressure.

ESSENTIAL FUNCTIONS

  • Perform all Rec-Trac software related duties utilizing activity, pass, POS, and facility modules.
  • Process registrations; including answering inquires, customer transfers, handling paperwork and collecting of fees as required.
  • Monitor and follow up with all online e-mail questions.
  • Demonstrate acquired knowledge of Wheaton Park District facilities, parks, and programs.
  • Direct patrons to specific Community Center locations.
  • General clerical work that may include typing and word processing.
  • Open office and secure office upon closing.
  • Accurately file documents and reports.
  • Utilize OneNote to stay informed of changes and updates by reading every shift.
  • Follow the Wheaton Park District policies, procedures, and guidelines.
  • Proactively support the V.A.L.U.E.S. (integrity, fun, commitment, adaptability and growth, kindness, and service) on a daily basis.
  • Maintain good safety awareness and follow all safety guidelines and procedures.

REQUIRED CERTIFICATIONS, LICENSES, ETC.

Must have : valid driver’s license with acceptable driving record; and CPR / AED certified or obtain within one (1) year of employment.

PHYSICAL DEMANDS

Must be able to : frequently sit for long periods of time, with repetitive use of hands / arms such as when using a computer and occasionally move items such as boxes of catalogues, bags of sports equipment, etc.

weighing up to 25 lbs.

ENVIRONMENTAL DEMANDS

This position must be able to handle all weather conditions while traveling between facilities and work frequently in an office environment with moderate to loud noise levels.

SALARY

$14.00-$15.00 per hour DOE

HOURS

Tuesdays - 9 : 00 a.m. to 2 : 00 p.m.

Thursdays - 4 : 45 a.m. to 11 : 00 a.m.

The Wheaton Park District is an equal opportunity employer. EOE / M / F / D / V

Last updated : 2024-05-22

Job Summary

JOB TYPE

Full Time

SALARY

$36k-45k (estimate)

POST DATE

04/25/2024

EXPIRATION DATE

08/23/2024

WEBSITE

wheatonparkdistrict.com

HEADQUARTERS

Wheaton, IL

SIZE

100 - 200

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The following is the career advancement route for Customer service attendant positions, which can be used as a reference in future career path planning. As a Customer service attendant, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service attendant. You can explore the career advancement for a Customer service attendant below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Attendant for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Attendant job description and responsibilities

Resolves routine and basic problems and communicates solutions or requested information to the customer.

04/07/2022: Scranton, PA

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution.

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Customer Service Attendant also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Greet and instruct customers with a smile and enthusiasm.

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Provided excellent customer service at check-out by offering membership, product protection services, and product knowledge while efficiently processing transactions.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Attendant jobs

Highest levels of integrity, punctuality, and dependability a must.

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Ability to work both independently and as part of a team.

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Customer Service Attendant usually collaborate closely with marketing teams on feedback collection and analysis.

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Pay close attention to detail concerning product knowledge and customer focus.

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Customer orientation and ability to adapt/respond to different types of characters.

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Step 3: View the best colleges and universities for Customer Service Attendant.

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