Description

Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.

Duties & Responsibilities:

• This is a working position and hours must be flexible to meet the demands of the business. That includes weekends, nights, holidays etc.
• Ensures prompt, friendly service according to company guidelines; is guest driven.
• Exhibits a professional image.
• Completes duties of the General Manager in his/her absence.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Enforces alcohol awareness on a shift to shift basis.
• Fill in where needed to ensure guest service standards and efficient operations.
• Continually strive to develop associates in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs.
• Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.
• Corrects unsafe practices or conditions.

Qualifications

• Must be a minimum of 18 years of age.
• Can demonstrate knowledge of service and food and beverage, generally involving at least three years of front-of-the-house operations and/or assistant management positions.
• Serve Safe certification complete.
• TIPS certification complete.
• Possess excellent basic math skills and have the ability to operate a cash register or POS system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to reach, bend, stoop and frequently lift up to 50 pounds.