Established in 1926, Family Service League is a social services agency who provides comprehensive services to individuals, children, and families to improve the quality of their lives at home, in the workplace, and in the community. With more than 60 social service and mental health programs in over 20 locations, Family Service League is committed to serving Long Island’s most vulnerable citizens.

SUMMARY

Family Service League is seeking a full-time Bilingual Case Manager for the Healthy Families Nassau program. The Bilingual Case Manager will be responsible for providing home-based prevention services focusing on child development, education, and coordinator of services/activities for overburdened families of newborns participating in the program. The Bilingual Case Manager will provide home visits to families located throughout Nassau County, but primarily in Hempstead, Uniondale, and Roosevelt. Travel is required.

We offer a generous benefits package including the following:

• Health and Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Retirement Savings Plan with a 5% employer contribution
• Life and AD&D Insurance
• Generous PTO (paid time off)
• Up to 11 paid Holidays
• Paid Sick Leave
• Student Tuition Remission Program
• Employee Assistance Program (EAP)
• Company paid Short-Term and Long-Term Disability
• Employee Discounts and more!

RESPONSIBILITIES

• The Case Manager will provide comprehensive in-home services to a caseload of pregnant and new parents in accordance with the Healthy Families program model.
• Establish a trusting relationship with families by initiating and maintaining regular contact with participants.
• Partner with families to plan goals and activities to promote family/child health and development, positive parent-child attachment, and bonding, and enhance family functioning.
• The Case Manager will support participants’ needs by providing referrals, advocacy, follow-up, and overall service coordination with other providers.
• Assist in making and attending health and human service appointments, including activities related to employment and educational goals.
• The Case Manager will be responsible for conducting, monitoring, and tracking data related to assessment tools on data system.
• Conduct community outreach and complete assessments for referred families as needed.
• All other duties as assigned.

QUALIFICATIONS

Associates degree in social work or related behavioral health field is required. Bachelor’s degree is preferred.

A minimum of 2 years of prior related experience is required.

Demonstrated experience establishing trusting, honest relationships with individuals and family members are required. Prior knowledge of infant and child development, infant mental health endorsement Level I or II is preferred.

Proficient computer skills, including Microsoft office, required.

Experience with culturally diverse populations preferred.

Excellent verbal and written communication skills required.

Strong judgement, emotional intelligence, patience, and empathy, as well as the ability to handle stressful situations required.

Ability to work on a family support team is required.

Valid and clean NYS Driver’s License required.

Bilingual in Spanish or Creole, required.

"Family Service League is committed to the belief that all individuals deserve uncompromising respect. Through our recruitment efforts, we continually strive to attain and maintain a diverse and inclusive workforce that meets the needs of our clients and reflects the communities we serve. Family Service League strongly encourages candidates from all backgrounds and experiences to apply for any positions for which they feel potentially qualified."