3 Jobs in Welch, MN
SORT BY
T
T
T
Casino Ambassador
$27k-35k (estimate)
Full Time
1 Month Ago
Treasure Island Resort Casino is Hiring a Casino Ambassador Near Welch, MN
~ WE CREATE WINNING EXPERIENCES ~
*Pay Salary*
$41,600, plus quarterly incentives!
Ideally Team Members in this role will grow into the Casino Host and then on to an Executive Casino Host position.
SUMMARY: To provide a high level of service to High-Value player segments and provide support in Marketing Operations. Responsible for a high level of guest service as described in your department’s guest service standards.
Responsibilities
*Pay Salary*
$41,600, plus quarterly incentives!
Ideally Team Members in this role will grow into the Casino Host and then on to an Executive Casino Host position.
SUMMARY: To provide a high level of service to High-Value player segments and provide support in Marketing Operations. Responsible for a high level of guest service as described in your department’s guest service standards.
Responsibilities
- Identify and recruit players for Island Passport Club membership by promoting club benefits and enroll new Player’s Club members
- Ensures player enrollment and processing is handled accurately, efficiently, and professionally
- Work closely with table games staff to increase club participation among Table Game players
- Meet and greet hosted players on the casino floor
- Maintain a constant awareness of all Casino services, promotions and events
- Offer services to hosted players to include drink service, promotions participation and expedite other player needs
- Assist Casino Hosts as needed with meet and greet and other guest services for coded players
- Use Call Center resources to actively call players to acknowledge and promote special occasions (birthday, anniversary, etc.), and special trips.
- Assist players of potential High-Value in conjunction with Casino Hosts
- Assist Island Passport Club and Call Center staff as needed
- Identify active players without a card and secure, print and deliver cards for tracking
- Promote club benefits and the use of the card in all player interactions
- Assist Call Center with sales lead penetration by making sales calls to assigned lists
- Increase spend per trip by reaching out to assigned hosted / developmental players, meet goals and quotas as assigned
- Floor prospect for players of extreme High-Value
- Organize, categorize and maintain all players in assigned book of business
- Analyze player profiles for sales calls
- Expedite player requests and reservations
- Fulfill player requests for comps
- Accompany guests to sporting events as needed Drive inactive/dormant player trips
- Respond to Guest inquiries through varied means of both written and oral communication
- High School Diploma/GED or equivalent experience
- 6 months experience as a Customer Service Representative II, Island Passport Club Representative II or equivalent experience in customer service sales
- Accurate and detail-oriented
- Highly organized and ability to adapt quickly to changing priorities
- Strong computer skills Microsoft Office (Word, Excel and Outlook) and Windows
- Excellent written, verbal and interpersonal communication skills
- Must be able to read and write English
- Proven to accurately type 35 wpm
- Proficient at phone systems and computer applications
- Ability to work fast and efficiently
- Ability to provide superior guest service to guests, coworkers and management while maintaining a high level of maturity, professional and credibility
- Ability to follow established dress code policies and practice good personal hygiene
- Ability to independently complete multiple tasks in a professional manner
- Ability to speak in a clear, concise and pleasant voice
- Ability to retain large amounts of information regarding the property and its amenities
- Ability to enthusiastically and professionally sell and/or promote relevant events and promotions
Job Summary
JOB TYPE
Full Time
SALARY
$27k-35k (estimate)
POST DATE
05/22/2023
EXPIRATION DATE
06/21/2024
The job skills required for Casino Ambassador include Customer Service, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Casino Ambassador. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Casino Ambassador. Select any job title you are interested in and start to search job requirements.
For the skill of Microsoft Office
AscensionPoint Recovery Services
Full Time
$70k-99k (estimate)
Just Posted
Show more
Similar Jobs
Popular Articles
Top 10 Things to Avoid Putting on a Job Application
Read Article
How to Describe Your Education in a Resume
Read Article
How to Write a Memorable Cover Letter in 5 Ways
Read Article
4 Personal Finance Tips to Make During Job Transition
Read Article
4 Best Camera Setups for Interview
Read Article
Keeping a Job Search Journal: 9 Types of Journaling You Can Do
Read Article
