Window Genie, a Neighborly company, is a nationally ranked home service franchise dedicated to improving the look and value of homes in your community through various services such as window cleaning, pressure washing, holiday lighting, gutter cleaning, and window tinting.

As a Customer Service Representative, you are a key team member in upholding our commitment to customer satisfaction and professionalism.

You should be self-motivated, energetic, detail oriented, and driven to provide the highest customer service. Must be comfortable in day-to-day business operations and a great communicator.

Specific Responsibilities :

• Answer and direct phone calls in a polite and professional manner.
• Collect accurate information from customers and leads both by phone and on-line.
• Schedule appointments and maintain calendars for executives.
• Organize and maintain physical and digital files, ensuring accuracy and accessibility.
• Perform data entry and update records as required.
• Provide general administrative support to staff.

Job Requirements :

• Experience in Administration, inside sales, and Customer Service Representative roles.
• Strong written and verbal communication skills.
• Detail-oriented with strong data entry skills.
• Professional appearance and personality.
• Team player who can work independently.
• Prior experience for a home service provider is a plus.

The job requirements listed in this job description are guidelines, not hard and fast rules. You don’t have to satisfy every requirement or meet every qualification listed.

If your skills are transferable, please apply. Applying gives you the opportunity to be considered.

$13-$14 / hr

6 / 17 / 2024 to 7 / 12 / 20240 - 8 : 30 am - 4 : 00 pm

Possibly longer

Last updated : 2024-06-11