Psychiatric Institute of Washington (PIW) is a 130-bed, acute care psychiatric hospital located in Washington, DC near Tenley Town. We offer the most advanced behavioral health, diagnostic treatment services for adults, adolescents, and substance abuse population in both inpatient and outpatient programs. A commitment to excellence in diagnosis, treatment, and education – these concepts are at the core of Psychiatric Institute of Washington mission.

Basic Function

Quality Manager works to improve the quality of care that PIW delivers to patients by focusing on performance improvement, auditing, staff education, and patient outcomes.

Principal Duties and Accountabilities

• Lead data collection and abstraction for HBIPS, IPFQR, MIPS, BTags and other measures.
• Data aggregation, analysis and reporting of quality measures.
• Monitor core performance measures and facilitate quality improvement processes.
• Assist with identifying opportunities for improvement, determining solutions, writing a plan of correction and collaborating with a team to implement the plan.
• Assist with monitoring and evaluating the results of improved systems/processes by developing tools, auditing charts, analyzing data and reporting results.
• Assist in ensuring compliance with regulations, accreditation standards and policies.
• Collaborate with management to develop new processes that lead to improved care, develop or revise policies and standard operating procedures.
• Assist with high level patient complaints.
• Assist in staff education of quality topics at new hire orientation and ongoing trainings.
• Assist in preparation for regulatory and accreditation surveys and facilitation of onsite surveys.
• Monitor quality of care to meet PIW objectives and accreditation standards as well as regulatory requirements.
• Collect, organize, correct inpatient outcomes forms and submit to MHO.
• Assist in preparing for the monthly Performance Improvement Committee and other performance improvement teams and take minutes of the meetings.
• Organize and submit monthly/quarterly report, as directed.
• Administrative support to Director, Quality Management.

Benefit Highlights:

Our employees are our most valuable asset and we are dedicated to provide a challenging and rewarding work environment to all our employees. 

• Generous Paid Time Off 
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• UHS employee discounted stock option plan
• Tuition Reimbursement and Student Loan Repay Program
• Employee Assistant Program (EAP)
• Life Insurance and Disability Insurances
• Flexible Spending Account
• Pre-tax Metro SmartTrip Benefits 
• Career development opportunities within UHS and its 300 Subsidiaries!
• Tuition Assistance

Who we are:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $11.6 billion in 2020. In 2021, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2020, ranked #281 on the Fortune 500; and listed #330 in Forbes ranking of U.S.’ Largest Public Companies. Headquartered in King of Prussia, PA, UHS has 89,000 employees and through its subsidiaries operates 26 acute care hospitals, 334 behavioral health facilities, 39 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 38 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

• Bachelor’s Degree in Psychology or related field required.
• 5 years hospital and/or job-related experience.
• Must have strong computer skills (Word, Excel, PowerPoint etc.)
• Must be detail-oriented.
• Must possess strong organizational skills.
• Most possess strong written and verbal communication skills.
• When regulatory surveyors are onsite, must be available to work extended hours.

E-VERIFY Statement

PIW participates in E-Verify. We will provide the Social Security Administration, and if necessary, the Department of Homeland Security, with information from each new employee’s Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852- 3449.