37 Jobs in Walpole, MA
Softpath System is Hiring an It professional Near Walpole, MA
High Level :
- Provide daily onsite IT support at the Walpole, MA site. ( days a week onsite, hours per day M-F)
- Qualified candidate will be responsible for daily IT support of PCs (Laptop and Desktop), basic network troubleshooting, and specific manufacturing facility IT device support such as servers, phones, printers, and handheld scanners, etc.
- Candidate will need to be physically able to walkaround the large facility on a daily basis for spot checks / rounds and device troubleshooting.
- Candidate will need superior customer service skills and able to interact with a wide range of users with varying IT skill levels.
Specifics :
- Intake and resolution of Level / IT issues through a shared and remote support follow the sun model
- Complex IT problem solving and investigation of recurring IT issues
- Resolving on premise IT issues that may arise or be dispatched to your local location
- Staying up to date on the latest IT service offerings, active migration projects, and technical resolutions affecting our user base
- Escalating any unresolved issues and / or Major Incidents to the Site Management EUE team
- You have excellent communication skills (written, verbal) focused on translation of IT technical resolutions to end user business language
- L / L deep technical problem-solving capability in many facets of Information Technology
- You work effectively in global, multi-cultural teams
- Solid professional judgment and ability to escalate unresolved issues to appropriate management in a timely fashion
- Bachelor’s degree or equivalent experience required
- Minimum of - years of experience with IT Deskside Support and / or IT Systems Analyst role(s)
Technical
- Win / Win Client expertise with Office in an Enterprise environment
- Network diagnostics and troubleshooting capability including VLAN knowledge
- Mobile Device troubleshooting and configuration (Android and IOS)
- Manufacturing facility devices (label printer, handheld WIFI devices, and instruments)
- Intune / Azure AD experience
- Identity management including multifactor authentication setup
- PC migration, application installation, and data copy
- Service NOW incident and request management
Last updated : 2024-05-21
Job Summary
Full Time
IT Outsourcing & Consulting
$75k-94k (estimate)
04/24/2024
07/30/2024
softpath.net
NORCROSS, GA
500 - 1,000
1999
SUSHUMNA ROY
$10M - $50M
IT Outsourcing & Consulting
Related Companies
The job skills required for It professional include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be an It professional. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by It professional. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for It professional positions, which can be used as a reference in future career path planning. As an It professional, it can be promoted into senior positions as a Systems Architect that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary It professional. You can explore the career advancement for an It professional below and select your interested title to get hiring information.
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