3 Jobs in Wallace, NC
Interim HealthCare - North Carolina is Hiring a Client service representative Near Wallace, NC
Interim Healthcare of Wallace, NC is now hiring a Full Time Customer Service Representative Monday through Friday 8am-5pm!
General Purpose :
To provide continuous improvement of the total quality of the branch / office as it relates to assisting the Client Service Supervisor (or designee) with the office operations and the scheduling of patients / clients requiring care.
Essential Functions :
- Assists the Client Service Supervisor (or designee) in establishing and monitoring compliance with quality and operations standards.
- Receives referral calls, documents job orders, assists in staffing orders with qualified personnel, and / or organizes / reorganizes job schedules for home care personnel.
- Verifies client insurance.
- Creates files for patients / clients and ensure paperwork is kept up to date.
- Assists with marketing, payroll and / or collection functions, as needed.
- Ensures all assigned office functions are completed in compliance with federal, state, local laws and JCAHO regulations as well as all policies, procedures, and standards of Interim HealthCare.
- Promotes agency through education to prospective and existing patients / clients.
- Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient.
- May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities.
Access to use and ability to disclose PHI is further defined by each organization / department.
Minimum Education & Experience Requirements :
- Associate Degree or equivalent years of training or work experience.
- One (1) year experience in healthcare, temporary help, or related industry.
Knowledge, Skills & Abilities Required :
- Proven organizational skills and detail orientation.
- Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload.
- Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel.
- Proficient in current company software programs.
Working Conditions & Physical Effort :
- Work is normally performed in a typical interior / office work environment.
- Ability to work flexible schedule and / or evening hours as needed.
- Ability to sit in front of CPU for long periods of time.
- Physical activity is sedentary and may require occasional lifting or carrying up to 10 lbs.
Last updated : 2024-06-07
Job Summary
Full Time
$44k-57k (estimate)
05/31/2024
09/07/2024
The job skills required for Client service representative include Customer Service, Scheduling, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client service representative positions, which can be used as a reference in future career path planning. As a Client service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client service representative. You can explore the career advancement for a Client service representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
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Promoting and maintain positive customer relations utilizing service excellence techniques.
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Client service representatives are responsible for taking care of users who have a hard time with some business element.
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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
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Have an understanding and reception to clients' needs and give proactive customer support.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
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A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
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Should have a proven customer support experience or experience as a client service representative.
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Learn to resolve problems and prevent client dissatisfaction.
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One year related experience required with customer service preferred.
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Step 3: View the best colleges and universities for Client Service Representative.
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