Join Our Team as an Assistant Store Manager at Moa Coffee!

Are you ready to bring your leadership skills to a company that values creativity, collaboration, and community? At Moa Coffee, we're more than just a coffee shop – we're a vibrant and growing family that started from a small shop in Astoria and expanded to three bustling locations in Queens, NY. Now, we're looking for a highly motivated and experienced Assistant Store Manager to join our team at our Woodside location and help us continue our exciting journey of growth and excellence.

Why Moa Coffee? At Moa Coffee, we pride ourselves on creating a fun, supportive, and dynamic work environment. We believe that when our team members thrive, our business thrives. Here’s why you’ll love working with us:

• Culture: We foster a warm and welcoming atmosphere where everyone feels valued, respected and heard.
• Career Growth: As we continue to expand, there are endless opportunities for you to grow and advance within the company. At the end of the day, we are a startup trying to grow and we would love for you to grow with us!
• Team Spirit: Our team is like a family. We support each other, celebrate successes together, and have fun while working hard.
• Impact: You'll play a crucial role in shaping the future of our stores, bringing new ideas to the table, and making a real difference in our community. We welcome new hires to innovate and help us make new drink specials or improve something in our operations!
• We offer free employee food & drinks, employee discounts, flexible schedules & a focus on work/life balance.

Your Role: As an Assistant Store Manager, you will be a key player in ensuring our store operates smoothly and upholds our high standards of barista culture and customer service excellence. You'll work closely with the owners and lead a team, guiding them with effective communication, honesty, and top-notch organizational skills.

Key Responsibilities:

• Team Training: Onboard and train new team members, ensuring they embrace our culture and values.
• Inventory Management: Keep stock levels accurate and manage inventory efficiently.
• Customer Service Excellence: Provide exceptional service and swiftly resolve any customer issues.
• Team Leadership: Motivate and lead the team to continuously improve and excel.
• Coaching and Feedback: Offer regular coaching and constructive feedback to team members.
• Strategic Implementation: Assist in creating and implementing strategies, rules, and regulations to enhance autonomy.
• Scheduling and Availability: Manage schedules and be available on-call to handle last-minute call-outs.
• Compliance Audits: Conduct routine store audits to ensure adherence to company policies and procedures.

Qualifications:

• Previous experience in a coffee shop or restaurant management role, preferably as an Assistant Store Manager or similar position.
• Proficiency in Microsoft Office Suite (Word & Excel).
• Excellent time management and organizational skills.
• Ability to negotiate and resolve conflicts professionally.
• Bachelor's Degree (Preferred).
• Food Handler's Certificate (required).

If you’re passionate about coffee & beverage, love leading a team, and are excited about growing with us, we’d love to hear from you! Join Moa Coffee and be part of a company where your contributions are valued and your career can flourish.

Pay: The hourly pay calculated is based on a base pay (depending on experience) average tips we receive.

Apply Today! Become a part of the Moa Coffee family and help us create a better coffee experience for everyone. We can’t wait to meet you!

Job Type: Full-time

Pay: $24.00 - $29.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• Employee discount

Experience level:

• 2 years

Shift:

• Day shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday
• Weekends as needed

Experience:

• Restaurant or Coffee Shop: 2 years (Required)

License/Certification:

• Food Handler's Certificate (Required)

Ability to Commute:

• Woodside, NY 11377 (Required)

Ability to Relocate:

• Woodside, NY 11377: Relocate before starting work (Required)

Work Location: In person