Role Description

This position will report to the Credit & Collections Manager and will coordinate and support the execution of the Accounts Receivable and Credit & Collections process for the US Animal Health customer portfolio. The Credit Analyst's role is to establish credit limits for new and existing customers. The hours for this position are 7 AM PST to 3:30 PST.

RESPONSIBILITIES:

• Establish credit limits for new and existing customers.
• Release orders that are on hold in compliance with established procedures.
• Prepare customer credit write up recommendations for upper management.
• Support the Manager with day-to-day activities and deliverable of the US Collections Portfolio.
• Responsible for Credit & Collections for the US which include:
  • Daily engagement with key account customers
  • Manage and execute Dunning Process
  • Follow up on disputes, deductions, late payments, issues which delay payment of invoice, etc.
  • Liaise with Customer Service group to enhance customer experience by resolving open inquiries in a timely matter
• Coordinate and support the preparation of periodic and ad-hoc reports for areas related to the customer collection portfolio as requested by management.
• Proactively identify issues and risks within the applicable areas and support their timely resolution by escalating issues to the Collections Lead as required.
• Liaise with the Credit Risk team daily on customer issues relating to order holds, delinquency, and financial concerns
• Assist the Collections Supervisor and Credit Manager to identify and implement process improvement and best practices.
• Leverage related systems and follow procedures to ensure a robust compliance environment with SOX, internal controls, and accounting policies and procedures.
• Establish credit limits and release order in accordance to policy.
• Additional projects and assignments as assigned by manager.

QUALIFICATIONS (Prior Experience, Education, Skills/Traits):

• Two to five years' experience working in Accounts Receivable department with Credit & Collections computer experience (e.g. Microsoft Word, Access, Excel, including Pivot Tables and VLookup)
• Undergraduate degree in Finance/Accounting
• Hands on experience with ERP systems (Oracle, SAP, Polaris)
• Ability to leverage and build ERP skills to ensure operational excellence and service quality
• Knowledge, insight and experience in financial accounting
• Experience preparing customer credit write ups and recommendations for upper management
• Knowledge of and experience with D&B reporting and financial statement analysis
• Experience with SOX Compliance for credit process
• Previous experience working in a large multinational firm or Animal Health/Pharmaceutical industry preferred
• Experience handling high volume account portfolios and balancing multiple priorities
• Strong written and verbal communications skills
• Experience with establishing credit limits and releasing orders
• Customer focused with strong interpersonal skills
• Proficiency in English and applicable local language(s)
• Capable of working independently and applying analytical skills in the credit & collections process
• Ability to work in culturally diverse teams
• Able to work Monday-Friday 7 AM PST to 3:30 PST

Thefollowingbase payrange reflectsthe anticipatedbasepayforthispositionif a selected candidatewereto be located in [California]Base pay may vary based on location and other factors.

BasePayRange:$70,000-$75,000

[Thispositioniseligiblefor short-term incentive compensation.][Thepositionisalsoeligiblefor long-term incentive.]

Weofferacompetitiveand comprehensivebenefitspackage,whichincludes healthcare,dentalcoverage,andretirementsavingsbenefitsalongwithpaid holidays, vacation and disability insurance.

Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.

Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search.