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At Crawford, the #1 electrical distributor across Texas and Louisiana, successful associates drive and promote our mindset of Adapt, Dare and Learn.

We are focused on building customer centric strategies, inspiring, empowering, and developing our associates who adapt to change and drive and deliver results.

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Job Summary

Responsible for maintaining an ongoing technology program in the specific product areas of drives, meters, motion control, programmable logic controllers, power transmission and / or other high-tech equipment to support sales operations by performing the following duties.

Essential Duties & Responsibilities

• Responds to requests from customers and salespersons on matters pertaining to the application and operation of high-technology equipment.
• Assists with the planning and presentation of training programs and other professional growth opportunities for customers and salespersons in the planning, installation, and operations of high-tech equipment.
• Practices good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant telephone etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel.
• Acquires, uses and continuously develops personal technical knowledge of general and specialty merchandise items to assist customers and other company personnel.
• Determines make, type, and quality of merchandise desired by being familiar with products sold in the department by use, vendor, location in warehouse, catalog and catalog number, other reference materials, and special selling points.
• Identifies and uses appropriate company and / or customer pricing systems.
• Establishes or improves relationships with customers to better understand sales territory, schedule and customer needs by phone and customer visits.
• Describes or demonstrates product, using samples or catalog, and emphasizes salable features.
• Compiles lists of prospective customers for use as sales leads.
• Provides oral and written quotations or estimates of prices, terms, and delivery for standard, complex or non-standard merchandise.
• Prepares cash or charge sales tickets with required identification, necessary information for customer, merchandise, price, and sales tax status for processing, shipment, and delivery of merchandise in a timely manner.

Follows up with any specific record-keeping requirements.

• Assists in customer credit issues as directed.
• Reviews complaints concerning billing or products sold, referring complaints to designated departments for investigation and resolution.
• Formulates, develops, and executes account development and sales by account.
• Sells and promotes branch and company-wide promotions.

Minimum Qualifications

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations.
• Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public.
• Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility.

Preferred Qualifications

Bachelor's degree (B. S.) or equivalent from an accredited four-year college or university; and two to five years related experience and / or training;

or equivalent combination of education and experience.

EOE M / F / Disability Veteran

Why work for Crawford?

If you are looking for a company who is committed to building a relationship with you, who encourages having fun at work, who is powered by difference, and who is passionate about your future, it’s time to apply at Crawford Electric Supply.

Known in the electrical distribution industry for being a great place to work and build a career, Crawford prides itself on being a business partner rather than just an electrical supplier to its customers.

Everyday Crawford associates provide the best customer experience while at the same time offering the widest variety of electrical products on the market.

For the past 30 years, Crawford has built a culture of growth, opportunity, innovative thinking, and stability for its employees by truly living up to the company motto of, Whatever it Takes! through our mindset competencies below :

Adapt : Effectively embrace new situation and people

Dare : Appropriately challenge the status quo

Learn : Learn from others, from mistakes, and self-improve

Our Competitive Benefits?

401K Matching, Competitive Medical Plans (medical, dental, and vision), Paid Vacation / Sick time, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Employee Discounts, Long term and Short term disability, Life Insurance, and ample opportunities to learn and grow.

About Crawford

In 1990, Crawford Electric Supply opened its first store in Dallas, TX and began a tradition of excellence. Within five years of opening, the store was ranked #1 in the twin city market.

Over the next few years, Crawford grew from just one store of 6 employees with $2 million in sales to 6 locations with $320 million in sales (Dallas, Houston, Austin, San Antonio, Fort Worth, and College Station).

Always striving to be the preferred business to business provider of electrical products and solutions, each location rose to the top of their respective markets and continued to expand our footprint.

Today, Crawford has grown to 25 locations across Texas and Louisiana with more than 600 associates. We are proud to serve commercial, residential, and industrial markets.

Over the last 30 years, Crawford has lived up to and exceeded its motto of, Whatever it Takes!

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

Last updated : 2024-05-01