HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today. As a Business Analyst, you will work day-to-day with a cross-functional Agile Product Teams. With your experience, you will bring fresh ideas and creative thinking to help the teams create amazing technology solutions. You will focus on creating business value, amazing user experience and exceptional product quality. Duties/Responsibilities: Partner with product owners to define and shape product needs, translate them into business requirements and align with technology roadmaps and standards. Ability to understand the needs of internal users/broker agents and also the needs of external consumers. Collaborate with designers and software developers to create the optimal user experience and work with Agile teams, delivering technology solutions. Assist with maintaining a well prioritized product backlog and participate in ideation sessions for new features. Provide strategic recommendations and insights based on rigorous analysis and deep understanding of the business. Be able to take ownership of a domain and its users and understand how technology can help the needs of that domain. Required Skills/Abilities: Bachelors degree required Lead end-to-end analysis of complex business problems, utilizing advanced analytical techniques and tools to uncover insights and opportunities. Experience in working as part of an Agile team. Demonstrate expertise in analyzing business problems and business processes by showing curiosity and incorporating the feedback in documentation. Experience with wireframe tools. Experience with Atlassian suite of tools, including Confluence & Jira 3 - 5 years of experience as a Business Analyst, Product Owner or Product Manager. Preferred Skills/Abilities: Passion for solving customer challenges by using technology solutions. Proven ability to thrive in a fast-paced, dynamic environment, with a high degree of autonomy and accountability for delivering results. Experience with SQL. Experience with user experience analytical tools like Google Analytics or Hotjar. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer, typically in a cubicle or office environment (constant noise, fluorescent overhead lighting). Our centers are consistent with CDC guidelines and align with local government orders pertaining to all Company physical locations in relation to COVID-19. Equal Employment Opportunity (EEO) is a fundamental principle at HealthPlanOne, where employment is based upon personal capabilities and qualifications. HealthPlanOne does not discriminate because of actual or perceived sex, sexual orientation or preference, gender identity, gender, transgender, race, color, religion, national origin, creed, citizenship status, ancestry, age, marital status, pregnancy, childbirth or related medical conditions, medical conditions including genetic characteristics, mental or physical disability, military and veteran status, or any other protected characteristic as established by law. HealthPlanOne requires the necessary drug testing and background checks as part of our pre-employment practices. If you need assistance or an accommodation due to a disability, please contact us to request accommodation at accommodations@hpone.com Our Story HPOne was started in 2006 with a singular vision: create custom sales, marketing and contact center solutions exclusively for the health and Medicare insurance products. Since our beginnings, HPOne has grown dramatically. We may be bigger in size, but our focus on optimizing health insurance consumer interactions has never been clearer. We have become one of the highest performing marketing, member acquisition and retention companies in the industry, the largest producer of exclusive Medicare leads, and have expanded into nine locations serving consumers seeking Medicare and health insurance in every state. Our mission continues to be finding the right plans that fit our customer's needs and supporting those customers through enrollment. Year after year we will remain available to customers to make sure they are still satisfied with their plans, or if life changes require new solutions for their healthcare. Our Culture We are a fast-growing company in an industry that is rapidly changing. But a relentless focus on having the most qualified and engaged employees will never change. The HPOne environment encourages collaboration, transparency, open dialogue, and professional growth. Employees routinely describe HPOne as "welcoming," "innovative" and "motivational." We treat employees across the entire organization like trusted colleagues, regularly seeking broad input to design what we know to be the best operation in the industry. An entrepreneurial spirit is in our DNA. We require excellence in every task that we undertake. All contributions are valued and everyone on staff pitches in to create a culture where success is the standard and challenges are seen as an opportunity to learn and grow. Every employee - from agents to programmers and senior management - is aligned around the central objective to deliver the most value for consumers.