42 Jobs in Toledo, OH
Toledo Museum of Art is Hiring a Visitor Services Associate Near Toledo, OH
- Positively engages with guests providing directions and information regarding the campus, locations of the permanent collections, special exhibitions, and amenities.
- Uses computer and e-mail for internal and external customer communications.
- Uses a point-of-sale system for cash and credit transactions.
- Responsible for proactively identifying, troubleshooting, and de-escalating issues occurring in the galleries and across the Museum campus.
- Provides visitor and member support assistance for special programming.
- Assists with the coordination and activities in the community gallery including gallery upkeep.
- Actively promotes membership sales with visitation, assists with annual membership renewal campaign and calls.
- Works closely with Protective Services to ensure the safety of visitors and the collection; actively promotes the safety policies of the Museum.
- Performs other duties as assigned or required.
- High school diploma or GED equivalent.
- Minimum of 2 years’ experience in visitor service, hospitality, customer services or sales.
- Exceptional communication skills with the ability to facilitate positive dialogues with diverse audiences and build rapport with Museum visitation one-on-one, in groups or via the phone.
- Strong observation and awareness abilities, including noticing unusual circumstances and situations requiring attention.
- Demonstrated problem-solving and decision-making skills.
- Deep interest in and experience with engaging and interacting with a diverse visitation.
- Knowledge or strong desire to engage with and learn about art and museum practices.
- Ability to work flexible hours including evenings, weekends, and holidays.
- 403b Retirement Savings Plan
- Paid Parental Leave
- Paid Sick Leave
- Birthday Paid Time Off
- 1 Volunteer Paid Day Off
- Employee Assistance Plan
- Museum Family Membership
- Employee Discounts in the Museum Store, Café, Studio Art Classes, & More!
Job Summary
Full Time
Arts & Culture
$34k-49k (estimate)
05/17/2024
07/17/2024
toledomuseum.org
TOLEDO, OH
200 - 500
1901
NGO/NPO/NFP/Organization/Association
BRIAN KENNEDY
$10M - $50M
Arts & Culture
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About Toledo Museum of Art
TMA is a non-profit organization that provides visual arts, architecture and educational programs.
The job skills required for Visitor Services Associate include Customer Service, Communication Skills, Problem Solving, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Visitor Services Associate. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Visitor Services Associate. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Visitor Services Associate positions, which can be used as a reference in future career path planning. As a Visitor Services Associate, it can be promoted into senior positions as a Receptionist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Visitor Services Associate. You can explore the career advancement for a Visitor Services Associate below and select your interested title to get hiring information.
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