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Located in TX but can be remote.

Knowledge/Skills/Abilities

• Provides telephone, clerical, and data entry support for the Case Management team.
• Responsible for initial review of assigned case levels to assist in Case Management assignment.
• Reviews data to identify principal member needs and works under the direction of the Case Manager to implement care plan.
• Schedules member visits with team members as needed.
• Screens members using Molina policies and processes, assisting clinical Case Management staff as they identify appropriate medical services.
• Coordinates required services in accordance with member benefit plan.
• Promotes communication, both internally and externally to enhance effectiveness of case management services.
• Processes member and provider correspondence.

Job Qualifications
Required EducationHS Diploma or GED
Required Experience1-3 years experience in an administrative support role in healthcare.
Preferred EducationAssociate degree
Preferred Experience3 years experience in an administrative support role in healthcare, Medical Assistant preferred.