General Responsibilities:

Warehouse Coordination:

• Supervise day-to-day warehouse operations, including receiving, storing, and shipping activities.
• Ensure accurate inventory management and coordinate stock levels to meet operational needs.
• Collaborate with cross-functional teams to streamline processes and enhance overall warehouse efficiency.
• Allocate resources effectively to maintain optimal operational flow.

Quality Assurance Management:

• Develop, implement, and maintain robust quality control processes and procedures.
• Conduct regular inspections and audits to guarantee compliance with quality standards.
• Investigate and address customer complaints or product quality issues promptly.
• Implement corrective and preventive actions to uphold quality standards.
• Collaborate with suppliers and vendors to establish and maintain high-quality standards for incoming materials.

Warehouse Systems Coordination:

• Develop and implement warehouse management systems (WMS) to improve efficiency.
• Collaborate with warehouse teams to integrate and optimize technology solutions.
• Analyze existing warehouse processes, identify areas for improvement, and implement system enhancements.
• Train and support warehouse staff in the effective use of new systems and technologies.
• Maintain accurate documentation of system configurations and procedures.

Training and Development:

• Develop and implement training programs for the warehouse team, focusing on enhancing skills and knowledge relevant to warehouse, event, and sales operations.
• Identify training needs through performance assessments and feedback from team members.
• Provide ongoing coaching and mentorship to team members to support their professional growth.
• Document and maintain training records to track the progress and development of team members.

Team Management:

• Motivate the warehouse team to achieve organizational goals and maintain culture standards.
• Provide training and development opportunities to enhance team skills.
• Ensure effective communication and collaboration among team members.
• Conduct quarterly performance reviews and address any issues or concerns.

Health and Safety Compliance:

• Ensure compliance with health and safety regulations in warehouse and event operations.
• Implement and enforce safety protocols to create a secure working environment.
• Conduct regular safety audits and training sessions for the operations team.

Cost Management:

• Monitor and manage operational expenses to ensure cost-effectiveness.
• Identify opportunities for cost savings without compromising quality.
• Negotiate contracts with suppliers and vendors to secure favorable terms.

Technology Integration:

• Evaluate and implement technology solutions to improve operational efficiency.
• Explore automation opportunities to reduce manual tasks and errors.

Reporting and Analysis:

• Assist in generating weekly, monthly, quarterly and annual reports on key performance indicators for warehouse, event, and sales operations.
• Analyze data to identify trends, opportunities, and areas for improvement.
• Present findings to management and collaborate on strategic decisions.

Requirements:

• Bachelor's degree in Logistics, Supply Chain Management, or a related field.
• Minimum of 5 years of experience in warehouse coordination, quality assurance, and systems coordination roles.
• Proficient in using inventory management software and other relevant operations tools.
• Demonstrated experience in leading and managing teams effectively.
• Strong problem-solving skills to identify and address operational challenges.
• Excellent verbal and written communication skills for effective collaboration with internal teams, vendors, and senior management.
• Commitment to maintaining high-quality standards and implementing effective quality control measures.
• Knowledge of health and safety regulations and a proactive approach to compliance.
• Ability to think strategically and contribute to the development and implementation of organizational goals.