6 Jobs in Tallahassee, FL
Procom is Hiring a Web Customer Support Specialist Near Tallahassee, FL
On behalf of our client, we are searching for a Web Customer Support professional to join their team for a 12 month contract opportunity in Ocoee, FL.
Job Details:
Responsible for providing support services to users of the Internet and Extranet sites. Provides technical advice and guidance relative to problems involving user interface, browser, hardware, and supporting software. Troubleshoots and restores routine technical service and equipment troubles by analyzing, identifying, and diagnosing faults and symptoms using established processes and procedures. Maintains a knowledge database and call tracking database to enhance the quality of problem resolutions. Coordinates efforts with the Help Desk to ensure all calls outside the customer environment are effectively resolved. Works in a team setting, sharing information, and assisting others with calls. Provides input to the Web development team for site improvements based on customer feedback. Participate in team projects and assignments. Responsible for reading and following the Department’s Procedures and Policies. Responsible for understanding and enforcing the Department’s Policies and Procedures. Responsible for documenting solutions to Technology issues. Perform other related duties as assigned.
Mandatory Skills:
- 3 to 5 years with 2 years in a government environment.
Duration - 12 months
Job Summary
Full Time
Retail
$55k-76k (estimate)
04/26/2024
06/24/2024
procom2way.com
JESSUP, MD
25 - 50
2003
GABRIEL NAJJAR
<$5M
Retail
Related Companies
About Procom
At Procom, we leverage technology to connect people at moments that matter - whether the moment involves stopping an assailant in his tracks, getting emergency medical care to a student on a school bus, or making sure a football fan can get her order of nachos at a packed stadium. By connecting people at crucial moments we help build a safer, more productive world. Thanks to our solutions businesses become more productive, customers get better service, cities operate more efficiently and small emergencies never become big disasters. Most important of all, lives are saved.
The job skills required for Web Customer Support Specialist include Customer Support, Help Desk, Technical Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Web Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Web Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Web Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Web Customer Support Specialist, it can be promoted into senior positions as a Technical Customer Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Web Customer Support Specialist. You can explore the career advancement for a Web Customer Support Specialist below and select your interested title to get hiring information.
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