• Develop and sustain good working relationship with all customers.
• Support both internal and external customers daily with parts pricing, availability and order entry.
• Continually maintain and expedite customer orders and quotations.
• Ensure the safe and efficient operation of all warehouse functions to ensure everyone goes home safe and healthy everyday.
• Display a good professional attitude to support high moral within the organization.
• Support all departments.

DAILY:
* Process customer sales orders, expedite and follow up.
* Provide customer quotes, pricing and lead times etc.
* Safety conscientious in all daily activities.
* Ability to act with a sense of urgency.
* Ability to track orders / shipments.
* Ability to multi-task.
* Excellent verbal and electronic communication skills.
* Release and ship orders as necessary.
* Read/interpret parts manuals and drawings.

WEEKLY:
* Process customer credits as necessary.
* Unload and load freight trucks. Inspect freight for damage.
* Operate manual power hoists, dollies, lifts and forklifts.
* Open order reports and expediting.
* Attend and participate in weekly department safety meetings.
* Review and approve freight bills.
* Review inventory to set min/max for proper order functions.
MONTHLY:
* In transit sloc reports.
* Transport order open reports.
* Attend monthly safety meetings.
* After hours on call for parts department.
* Assist with purchasing functions.
OCCASIONAL, INFREQUENT:
* Mine site visits (customer service/Meetings).
* Fill in for Buyer when necessary.

• 2 years experience
• Ability to read/interpret hard copy and electric parts manuals including Link One and VIP.
• Knowledge and use of Microsoft Applications.
• Strong CDK & SAP knowledge (SME).
• Overall understanding / knowledge of entire Material Management functions.
• Inventory knowledge.
• Inventory control.
• Safety policies and expectations.
• Overall knowledge of shovel operation and functions.
• Strong working knowledge of company process and procedures.
• Know the right contacts within the organization to accomplish tasks at hand.