Description

Job Description:

The Surveillance Supervisor will be responsible for the day-to-day operations of the Surveillance department, including budgets, hiring, discipline & training, camera cleaning and upkeep, as well as keeping the General Manager informed of department activities.

Job Requirements:

• Ensure compliance with gaming requirements set by state gaming authority and local law enforcement.
• Direct and implement training for staff to ensure up-to-date knowledge of all house games.

• Ensure confidentiality of information regarding reports, investigations, and suspicious activities of team members and or guests.
• Ensure staff has tools and knowledge to identify possible or known cheats, thieves or other individuals who may endanger company assets.
• Ensure staff have knowledge of, and adhere to, regulatory, departmental, and casino policy and procedures.
• Be responsible for the overall direction, coordination, and evaluation of all individuals in the Surveillance department.
• Analyze data obtained for evidence of deficiencies in controls, fraud or lack of compliance with laws, government regulations and policies and procedures.
• Constantly conduct special studies such as those required to discover possible fraud and to develop controls for preventing fraud.
• Cleaning and maintaining the cameras.
• Install, remove and replace any defective cameras as needed.

• Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.
• Other duties as assigned.

Qualifications

Education and Experience:
Bachelor's degree or equivalent experience.
College level education is preferred.
Minimum of three (3) years of supervisory experience in casino operations.