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Red Jacket Resorts
South Yarmouth, MA | Full Time
$29k-39k (estimate)
6 Months Ago
Red Jacket Resorts
South Yarmouth, MA | Full Time
$102k-131k (estimate)
3 Months Ago
Dennis Yarmouth Regional School District
South Yarmouth, MA | Full Time
$38k-60k (estimate)
0 Months Ago
COMMUNITY CONNECTIONS INC
South Yarmouth, MA | Full Time
$53k-67k (estimate)
4 Months Ago
Front Office Agent
Red Jacket Resorts South Yarmouth, MA
$29k-39k (estimate)
Full Time | Accommodations 6 Months Ago
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Red Jacket Resorts is Hiring a Front Office Agent Near South Yarmouth, MA

Front Desk Agent

Red Jacket Resorts, Cape Cod’s premier resort and hospitality company, is seeking dynamic and motivated candidates for Front Desk Agent.

Are you ready to welcome our guests to their best beach vacation ever? Then you should be joining our team!

The Front Desk Agent is focused on providing efficient service and creating memorable experiences with a positive attitude with all our Guests. In this position, you will have a direct impact on the overall experience of our hotel Guests and be responsible for ensuring 100% satisfaction.

The Front Desk Agent must maintain a knowledge of hotel features, services and hours of operation, room types, numbers, layout, décor, appointments, and locations.

You will also be knowledgeable about room rates, special packages and promotions and maintain daily house count and expected arrivals/departures and work with scheduled group and kids’ activities.

Excellent problem-solving and empowerment skill set.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$29k-39k (estimate)

POST DATE

12/02/2023

EXPIRATION DATE

07/11/2024

WEBSITE

redjacketresorts.com

HEADQUARTERS

SOUTH YARMOUTH, MA

SIZE

25 - 50

FOUNDED

1965

TYPE

Private

CEO

RON ALEXANDER

REVENUE

$5M - $10M

INDUSTRY

Accommodations

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The following is the career advancement route for Front Office Agent positions, which can be used as a reference in future career path planning. As a Front Office Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Office Agent. You can explore the career advancement for a Front Office Agent below and select your interested title to get hiring information.

If you are interested in becoming a Front Office Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Office Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Office Agent job description and responsibilities

The front desk agent will be responsible for receiving guests’ payments and for balancing the cash at end of the shift.

03/20/2022: Greenville, MS

Handling and distributing guest mail and messages are customarily the responsibility of the front desk agent.

04/26/2022: San Francisco, CA

They provide information about the hotel, available rooms, rates and amenities.

02/25/2022: New Haven, CT

A Front Desk Agent provides an epic level of service for Hotel's guests and owners.

04/01/2022: Springfield, OR

Respond to clients’ complaints in a timely and professional manner.

04/27/2022: Albany, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Office Agent jobs

A great front desk agent should be smiling 100% of the time.

05/04/2022: Lorain, OH

Maintain and update knowledge on all resort facilities, packages and special events within premises.

03/28/2022: Baltimore, MD

Assisting guests with disabilities.

04/24/2022: Dothan, AL

Operate switchboard and assisting with inquiries.

04/05/2022: Saint Louis, MO

The optimal front desk person must also be an excellent multitasker.

04/28/2022: New London, CT

Step 3: View the best colleges and universities for Front Office Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College