Job Overview:

We are seeking an experienced E-commerce Specialist to join our team. As an E-commerce Specialist, you will be responsible for managing our online sales platforms and ensuring a seamless customer experience. This is a full-time position with opportunities for growth and advancement.

Duties:

- Manage and update product listings on various e-commerce platforms

- Monitor inventory levels and coordinate with the warehouse team to ensure product availability

- Process online orders and manage order fulfillment

- Provide exceptional customer service through phone, email, and chat support

- Assist customers with product inquiries, troubleshooting, and returns/exchanges

- Conduct product demos and provide detailed information to customers

- Utilize upselling techniques to increase sales revenue

- Collaborate with the marketing team to develop and implement promotional campaigns

- Stay up-to-date with industry trends and best practices in e-commerce

Experience:

- Strong phone etiquette skills with the ability to communicate effectively with customers

- Experience in wireless sales or e-commerce is highly desirable

- Proven track record of meeting or exceeding sales targets

- Excellent interpersonal skills with the ability to build rapport with customers

If you are a motivated individual with a passion for e-commerce and providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team of E-commerce Specialists!

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday
• No weekends

Experience:

• E-commerce: 1 year (Preferred)

Work Location: In person