Job Title: Operations Assistant

Job Summary:

We are seeking an experienced and dynamic individual to fill the position. The Operations Assistant will play a key role in overseeing and optimizing our day-to-day business activities to ensure efficiency, productivity, and excellent customer satisfaction. The ideal candidate will possess strong leadership skills, strategic thinking, and a proven track record in managing operational processes.

Responsibilities:

• Strategic Planning:
• Develop and implement operational strategies to align with the organization's overall objectives.
• Collaborate with senior management to set company performance goals and key performance indicators (KPIs).
• Process Improvement:
• Identify and analyze operational opportunities for process and inefficiencies, implementing solutions to improve all areas.
• Streamline workflow and procedures to enhance productivity and reduce costs.
• Implement best practices to enhance efficiency and accuracy with operating processes.
• Team Management:
• Lead and manage a diverse team of operational staff.
• Provide coaching, training, and performance feedback to ensure high levels of employee engagement and effectiveness.
• Support overall operations at GES.
• Quality Assurance:
• Establish and maintain quality control standards for operational processes.
• Implement measures to ensure consistency and accuracy in service delivery.
• Resource Allocation:
• Optimize resource utilization, including personnel, equipment, and technology.
• Work closely with other departments to coordinate resources and achieve common goals.
• Provide insights into variances, trends and potential areas of improvement.
• Budget Management:
• Collaborate with finance to develop and manage the operations budget.
• Monitor and control operational costs to ensure financial targets are met.
• Prepare and analyze monthly, quarterly and annual operation reports related to warehouse activities.
• Collaborate with procurement and logistics teams to ensure accurate and complete records are maintained and processed.
• Vendor and Supplier Management:
• Build and maintain strong relationships with key vendors and suppliers.
• Negotiate contracts and agreements to ensure favorable terms and conditions.
• Compliance and Risk Management:
• Ensure compliance with industry regulations and internal policies with applicable laws, regulation, certifications, and our policies and procedures.
• Identify and mitigate operational risks to safeguard the company's interests.
• Work closely with auditors during periodic audits, providing necessary documentation and explanations.
• Track and maintaining operating documentation.

Qualifications:

• Bachelor's degree in business administration, operations management, or a related field.
• Proven experience in operations management, preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Demonstrated ability to lead and motivate teams.
• Knowledge of industry best practices and emerging trends in operations management.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work Location: In person