Outside Sales Representative

Job Description Summary

Our Outside Sales Representatives are critical in driving revenue and expanding our customer base through selling first responder equipment to potential clients while maintaining relationships with existing customers. The ideal candidate for this role possesses sales expertise, relationship-building skills, and a thorough understanding of our products and services. To be successful in this role, one must be able to work independently and manage one's time effectively. The sales territory for this role is in Washington state and will serve the counties of Whatcom, Skagit, Snohomish, Island, San Juan, and parts of King. The ideal candidate will also live in one of these counties.

Roles and Responsibilities

• Prospecting and Lead Generation: Identify potential customers through various methods, including cold calling, networking, attending events, and leveraging online resources to create a list of leads.
• Sales Presentations: Prepare and deliver compelling sales presentations to potential clients, showcasing the benefits and features of our products and/or services.
• Product Knowledge: Stay current on our product offerings, updates, and industry trends to communicate the value proposition to clients effectively.
• Negotiation: Negotiate customer terms and pricing to close mutually beneficial deals.
• Account Management: Build and maintain long-term relationships with existing customers, ensuring their needs are met, addressing concerns, and cross-selling additional products or services.
• Sales Targets: Meet or exceed company sales targets and quotas, striving for consistent revenue growth.
• Market Research: Continuously research the market and competition to identify new business opportunities and offer strategies for market expansion.
• Sales Reporting: Maintain accurate records of sales activities, customer interactions, and progress in NetSuite (a CRM system) and provide regular sales report cards to management.
• Travel: Travel is required to meet with clients and conduct in-person presentations. Occasional travel may also be necessary to attend trade shows or training.
• Customer Service: Provide excellent customer service by promptly addressing customer inquiries and efficiently resolving issues to ensure customer satisfaction.

Required Qualifications

• Education: A minimum education of a high school diploma or equivalent is required, but a bachelor's degree in a related field is preferred.
• Sales Skills: Strong sales and negotiation skills and the ability to identify and understand customer needs.
• Communication Skills: Excellent verbal and written communication skills are essential for delivering persuasive presentations and building client relationships.
• Technical Proficiency: Familiarity with sales software, CRM systems, and other relevant technical tools is required. Knowledge of NetSuite is especially valuable.
• Industry Knowledge: Prior knowledge of first responder/fire industry products, services, and market trends is strongly desired.
• Driving License: A valid driver's license is necessary for this role, as travel is a fundamental part of the job.

Desired Characteristics

• Self-motivation: An outside sales representative must be self-motivated, which often involves working independently and managing a flexible schedule.
• Networking: Strong networking skills and establishing and maintaining relationships with potential clients are extremely important.
• Goal-oriented: A results-driven mindset focusing on meeting or exceeding sales targets and goals.
• Professional Appearance: Maintaining a professional appearance and demeanor when meeting clients is a must for creating a positive first impression when acting as the face of our organization.

Pay and Benefits:

• Competitive base salary
• Generous commission program
• 401(k)
• Ten Paid Holidays Annually
• Dental Insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance
• Employee rewards and recognition program

About Us

Established in 2001, Municipal Emergency Services, Inc. (MES) is the nation’s largest provider of PPE, fire apparatus, uniforms, and services to first responders. With over 25 locations, MES is the most trusted source of equipment and service for firefighters, law enforcement, and EMTs. Our dedicated team of over 300 sales representatives and certified service technicians allows us to bring unparalleled quality and service to our industry. MES supports its customers with innovative digital commerce solutions and a nationwide warehousing system with three strategically located hubs that carry thousands of products representing the best brands on the market.

Additional Information

MES offers a great work environment, professional development, challenging careers, and competitive compensation. MES is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.

MES will only employ those legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a pre-employment screening.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Cell phone reimbursement
• Dental insurance
• Expense account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Paid training
• Travel reimbursement
• Vision insurance

Compensation package:

• Commission pay

Schedule:

• Evenings as needed
• Monday to Friday
• No nights
• Weekends as needed

Travel requirement:

• Up to 100% travel

Education:

• High school or equivalent (Required)

Experience:

• Outside sales: 3 years (Required)
• First responders industry: 3 years (Preferred)

License/Certification:

• Driver's License (Preferred)

Ability to Relocate:

• Snohomish, WA: Relocate before starting work (Required)

Willingness to travel:

• 100% (Required)

Work Location: On the road