3 Jobs in Smithfield, NC
Call Pernell, Inc. is Hiring a Customer service rep Near Smithfield, NC
Join our amazing customer care team at Call Pernell, Inc. in Smithfield, NC as a full-time HVAC Customer Service Rep !
We are an established company that wants the best for our office team . We pay our HVAC Customer Service Reps a competitive wage of $9.00 - $15.00 / hour .
Our team also enjoys great benefits , including 50% company-paid health insurance, paid vacation after 1 year, paid holidays after 90 days, and paid training .
Plus, we make it easy to apply with our initial quick mobile-optimized application . If we have your attention, please continue reading!
YOUR LIFE AS AN HVAC CUSTOMER SERVICE REP
In this customer care position, you're the professional, welcoming point of contact for our clients, greeting them with a smile in person or on the phone.
You're always positive and helpful, answering calls, making outbound calls, and responding to emails promptly every day.
Using your communication skills, you answer any questions our clients have and schedule appointments for services when appropriate.
Attentively, you update and maintain our customers' records, accurately completing and filing the necessary paperwork. You're a great team player and are always willing to take on additional tasks to keep our customers happy and our office operating smoothly.
You take pride in delivering total customer satisfaction and love interacting with a diverse group of people.
ARE YOU A GOOD FIT?
Ask yourself : Are you highly energetic and enthusiastic? Do you have excellent interpersonal skills? Are you comfortable speaking over the phone?
Can you manage your time efficiently? Are you extremely organized and detail-oriented? Do you have strong problem-solving skills?
If so, please consider applying for this HVAC Customer Service Rep position today!
WHAT WE NEED FROM YOU
- 3 years of related experience
- Strong typing skills and proficiency with Microsoft Office Suite
If you can meet these requirements and perform this customer care job as described above, we would be happy to have you as part of our office team!
LEARN A LITTLE ABOUT CALL PERNELL, INC.
Located in Smithfield since 1977, Call Pernell, Inc. has been enhancing comfort, health, and safety in homes and businesses in Johnston, Wake, Wayne, and Wilson counties.
Our values are Good, Right, Fast, and Now.
We strive for our customers to see us as the establishment to call on when comfort and energy efficiency are needed. Our mission is to give physical and emotional comfort to the members of our community by providing solutions that overcome the dangers and aggravations related to climatic conditions.
Our years of experience, solid reputation, and fair prices make working with us a no-brainer.
In order to maintain great relationships with our clients, we have to maintain great relationships with our employees. In addition to competitive pay and benefits , we offer a positive work culture and opportunities for career development .
Location : 27577
Last updated : 2024-05-22
Job Summary
Full Time
$36k-46k (estimate)
05/24/2024
08/23/2024
The job skills required for Customer service rep include Customer Service, Problem Solving, Communication Skills, Microsoft Office, Customer Care, Customer Satisfaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service rep positions, which can be used as a reference in future career path planning. As a Customer service rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service rep. You can explore the career advancement for a Customer service rep below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Rep job description and responsibilities
Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
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The best CSRs are genuinely excited to help customers.
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Customer service reps may use a variety of tools as part of their role.
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At banks, customer service reps may need to have some former experience handling money and making change.
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Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Rep jobs
Communicate as efficiently as possible.
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Don’t worry about acquiring expensive gear; focus on the learning first.
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A commitment to providing great customer experiences by working with enthusiasm, energy and pace.
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A strong Customer Service Background and entry level Accounting skills.
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Step 3: View the best colleges and universities for Customer Service Rep.
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