5 Jobs in Sidney, OH
AmTrim is Hiring a Client Support Specialist Near Sidney, OH
Job Summary:
The Client Support Specialist will support the sales staff and customers for all American Trim manufacturing facilities and coordinate the communication flow between customer, sales personnel and manufacturing facilities.
Job Responsibilities:
- Provide sales support for all customers and account managers.
- Manage customer portals, including downloading quotes and initial triage for account managers.
- Support on-time completion and response to bids in customer portals.
- Understand customer forecasts and lead cross-functional communication internally on a monthly basis.
- Prepare and/or maintain records related to quotes, correspondence, pricing and contracts for easy retrieval.
- Implement price changes to contracts at Account Manager’s request.
- Improve pricing structure as occasions arise.
- Provide customer support with customers at discretion of supervisor and account managers.
- Provide support to resolve quality and scheduling issues working with the customer and internal functional teams.
- Assist in Accounts Receivable collection by providing back-up information to the Finance department or by making direct customer inquiries.
- Support sales process improvement projects and other duties as assigned by supervisor or account managers.
Qualified candidates must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. American Trim does not anticipated providing employment related work sponsorship for this position (e.g., H-18 status).
About Us:
American Trim is a local family owned and operated business with a 70 year history in the community. We proudly serve a diverse customer base in the appliance, automotive, trucking and aftermarket industries. American Trim has multiple manufacturing locations and is the industry leader in forming and decorating metal products, working to develop and market breakthrough ideas and product concepts that improve the aesthetics, performance and enjoyment of products that can be found in every business, household, and vehicle system.
Job Summary
Full Time
$56k-79k (estimate)
03/09/2024
07/08/2024
The job skills required for Client Support Specialist include Scheduling, Customer Support, Pricing, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Support Specialist positions, which can be used as a reference in future career path planning. As a Client Support Specialist, it can be promoted into senior positions as a Customer Service Team Leader that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Support Specialist. You can explore the career advancement for a Client Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Client Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Support Specialist job description and responsibilities
Ensure positive client experience through high quality service and communication thereby attaining client retention.
01/29/2022: Spokane, WA
Handle client engagement document control and execute filing system policies.
03/29/2022: Temple, TX
They are responsible for the overall results of the support team plus hiring, training, and retention of support employees.
02/09/2022: Rock Hill, SC
Support requests pertain to usage questions or clarification of documentation.
02/22/2022: Pascagoula, MS
Client Support Specialists are responsible for ensuring excellent client experiences and thus maximizing business.
03/10/2022: Reno, NV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Support Specialist jobs
Client support specialists must be able to handle a variety of situations with professionalism and tact.
03/02/2022: Cedar Rapids, IA
Communicate clearly with customers.
04/03/2022: Yakima, WA
Positive feedback helps the client progress and move through negative self-talk, ambivalence, resistance and other hurdles.
02/21/2022: Wichita Falls, TX
Aspiring candidates must provide excellent service and meet client needs while offering cost effective technological solutions to the organization.
04/07/2022: Detroit, MI
Dealing with customers and clients requires a lot of patience, kindness, and understanding.
03/15/2022: Spartanburg, SC
Step 3: View the best colleges and universities for Client Support Specialist.
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