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COUNTRY INN & SUITES
Shoreview, MN | Part Time | Full Time
$31k-40k (estimate)
8 Months Ago
Allied Universal
Shoreview, MN | Part Time
$40k-51k (estimate)
2 Months Ago
Allied Universal
Shoreview, MN | Full Time
$74k-101k (estimate)
9 Months Ago
Guest Service Representative
$31k-40k (estimate)
Part Time | Full Time | Accommodations 8 Months Ago
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COUNTRY INN & SUITES is Hiring a Guest Service Representative Near Shoreview, MN

We are looking for an out-going, friendly, people person to join our team at the Country Inn & Suites, Shoreview, MN.

The Front Desk Representative is also the hotels Guest Service Representative. Accommodates guests in person as well as over the phone. Responsiblities include:

  • Warmly greets guests in person and on the phone with a smile and a positive attitude.
  • Answering phone calls and take accurate messages and properly processing wake-up calls.
  • Registers and assigns rooms to guests and issues room keys.
  • Answers inquiries pertaining to hotel services and shopping, dining, entertainment and travel directions going above and beyond to ensure guest satisfaction.
  • Taking reservations accurately and maintaining the highest level of guest confidentiality.
  • Uses sales techniques to sell the property, up-sell and upgrade guest reservations within approved guidelines.
  • Monitors activities within the hotel including pool area and meeting room.
  • Maintains a clean and organized work environment to display a positive image for guests.

Job Types: Full-time, Part-time

Pay: $16.00 - $18.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • Employee assistance program
  • Employee discount

Schedule:

  • 8 hour shift
  • Day shift
  • Evenings as needed
  • Evening shift
  • Every weekend
  • Holidays

Work setting:

  • In-person

Application Question(s):

  • How many hours are you available to work each week?
  • Weekend availability is required for position. Can you work weekends?
  • Can you work both day and night hours?

Work Location: In person

Job Summary

JOB TYPE

Part Time | Full Time

INDUSTRY

Accommodations

SALARY

$31k-40k (estimate)

POST DATE

10/26/2023

EXPIRATION DATE

10/09/2024

WEBSITE

radissonhotelgroup.com

HEADQUARTERS

HIRAM, GA

SIZE

15,000 - 50,000

FOUNDED

2016

CEO

FAHAR ZAFRAS

REVENUE

$1B - $3B

INDUSTRY

Accommodations

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The job skills required for Guest Service Representative include Guest Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Service Representative positions, which can be used as a reference in future career path planning. As a Guest Service Representative, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Service Representative. You can explore the career advancement for a Guest Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Service Representative job description and responsibilities

They organize and maintain the cleanliness of the front desk area at all times and lead guests to the appropriate department.

01/14/2022: Daytona Beach, FL

A guest service representative generally needs to have excellent communication skills.

01/24/2022: Newark, NJ

They work towards guests’ satisfaction by fulfilling their needs during their trip.

02/19/2022: Springfield, OH

Operates telephone switchboard professionally and efficiently, receives and transfers calls, takes guest messages thoroughly and accurately, and notifies guests of messages.

12/09/2021: Long Beach, CA

Guest Service Representatives are required to perform all the hospitality services to ensure good customer satisfaction.

02/22/2022: Lawrence, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Service Representative jobs

Celebrate Success and Learn to Deal With Failures.

02/09/2022: Orlando, FL

Learn the basics, then move on to bigger things.

12/21/2021: Sioux City, IA

Developed excellent customer service and sales experience; developed extensive knowledge of database entry; developed professional communication skills.

03/03/2022: New Suffolk, NY

For the job role of a Guest Service Representative, have to be good at organizational skills to provide good customer service to the guests.

02/22/2022: Florence, AL

Guest Service Representatives have to be good at organizing things and maintaining other duties around the premises.

02/09/2022: Manchester, NH

Step 3: View the best colleges and universities for Guest Service Representative.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College