Description

About the Agency & Division:
The WSP actively supports Diversity, Equity, Inclusion in the workplace, and is an Equal Opportunity Employer.The WSP strives to create and foster an inclusive culture inspiring everyone to be their authentic selves, speak openly, and be courageous. The WSP continues to focus on equitable hiring, training, and promotional practices and policies through innovative recruitment and retention solutions. Partnering with our communities helps the WSP provide the best in public safety services now and into the future.
The Washington State Patrol Training Division provides world class training to trooper cadets, who ultimately become fully commissioned troopers serving the citizens of Washington State. The division also provides various annual trainings to fully commissioned officers.

Duties

The Office Assistant 3 position helps support the Training Division's mission to support and enhance the agency's vision to be the best public safety agency in the United States by providing comprehensive, leading edge, and relevant training. As the division's first point of contact, this position is essential to the Academy for greeting all students, visitors, and guests with the utmost professionalism, and giving them needed information to make their visit to the Academy as accommodating as possible.
Our new teammate will be able to:

• Provides direct customer service to Washington State Patrol Academy students, staff, and visiting public.
• Assists staff with training materials.
• Schedules lodging for Training Division students, guest instructors, guests and cadets.
• Edits correspondence, reports and documents for format, punctuation and grammar from staff to ensure information is accurate and follows the Correspondence Manual.
• Back-Up Secretary Senior
• Back-Up Customer Service Specialist 2

Qualifications

Required Qualifications:

• High School Diploma or GED equivalent.
• Two years of clerical experience.
• Must have good computer and organizational skills.
• Must possess good customer service and communications skills.
• Possess good typing skills and 10-key/data entry required.
• Ability to maintain confidentiality as required by WSP rules and regulations.
• Possess the ability to carefully organize personal workspace to minimize the likelihood of an accident or other unsafe incidents.
• Carefully observe and report potential hazards or breaches of security plans while in the workplace.
• Seeks customer feedback and ensures needs have been fully met.

• A healthy life/work balance by offering flexible schedules and telework options for most positions.
• Continuous growth and development opportunities.
• Opportunities to serve your community and make an impact through meaningful work.
• Employment opportunities that recognize military veterans and/or military spouse per Governor Executive Order 19-01.
• Qualification for the Public Loan Forgiveness Program.

Supplemental Information