East Coast Golf Management, Inc., is now hiring Beverage Cart Attendants / Servers / Guest Services at our River's Edge Golf Club located in Shallotte, NC! As a company, we pride ourselves in building our employees' skills in the workplace and promoting from within.

When we see talent, we recognize it, and we build it.

As an ESOP (Employee Stock Ownership Plan) company our employees are invested in the company, meaning that when you succeed, you're working towards both the company's future and your own.

We offer membership of our travel club as a benefit to every employee after their first few months.

This includes :

• Access to deeply discounted stays at our hotels and resorts
• Access to discounted stays at partner resorts and hotels
• Discounts on other travel-related expenses like airfare, car rental and more. Employees of ECG also enjoy the benefits of :
• Complimentary employee meal during your shift (certain restrictions may apply).
• 20% discount on F&B excluding alcohol, tobacco, and food specials.
• Cost 10% off all Golf Shop merchandise excluding sale items.
• Complimentary Golf Booking window after 2pm the day before requested tee time Must be approved by the Head Golf Professional Up to three complimentary guests Part-time employees can also look forward to a benefits package that includes access to Teledoc, Employee Assistance Program, and potential eligibility to enter into our 401(k) plan! POSITION SUMMARY The Beverage Cart Attendant / Server / Guest Services Is responsible for food and beverage service on the golf course, stocking car and replenishing, managing daily inventory on concession cart, and providing quality customer service.

They will also be responsible for serving guests by providing courteous and efficient service that meets or exceeds the guest’s dining expectations.

The Guest Services position will greet guests as they arrive at the club and show them to the appropriate location as needed.

This position will also serve guests by providing courteous and efficient service that meets or exceeds the guest’s expectations.

Must be dependable and prompt! ESSENTIAL FUNCTIONS

• Stock beverage cart on a continuous basis with items according to established departmental guidelines
• Drive beverage cart across / around golf courses
• Greet each golf group in a positive manner
• Promote sales / upsell beverage cart items
• Accommodate special guest requests
• Keep beverage cart clean and sanitary at all times
• Responsible for recording accurate sales, properly handling transactions, and daily cash drops that will be reflected in periodic audit banks
• Record items removed from cooler on inventory sheets provided
• Maintain an inventory sheet that reflects daily sales.
• Enter sales in POS system accurately
• Properly report Tips received daily
• Clean up beverage carts and ready for next use restocking to PAR levels provided
• Properly dispose of any trash
• Supports a strong commitment to provide excellent guest service and ensures a pleasant and enjoyable dining experience for snack bar patrons.
• Completes training requirements and follows service standards as trained.
• Greet guests promptly and courteously.
• Understands and executes established procedures for verifying guest’s ability to legally purchase and consume alcohol and knows how to prevent a guest from overindulging.
• Learn all menus and can communicate all food and beverage offerings.
• Prepare guest orders as needed, to include sandwiches, hot dogs, etc.
• Effectively uses suggestive selling techniques while taking guest orders.
• Records and prepares food and beverage orders, enters orders into the computer system, and safely delivers orders to guests.
• Monitors and addresses guest needs during meal.
• Collects monies owed for food and beverages and properly performs all guest check accountability procedures.
• Performs tip declaration activities
• Performs daily cleaning activities, and all open and closing checklist items as may be appropriate with your assigned shift.
• Performs food running and station set-up / break-down responsibilities as assigned.
• Flexibility with work schedule and availability to meet business demands.
• Follow all health department rules and regulations for food prep and sanitation requirements
• Performs any other duties, assignments and responsibilities as requested. OTHER FUNCTIONS The Beverage Cart Attendant / Server / Guest Services may also :
• Be required to stand, sit, walk and occasionally to lift up to 25 pounds
• Perform other duties as required by management

Last updated : 2024-06-05