Job Title : Detail Manager

Reports to : Territory Manager

Nature of work :

The detail manager is responsible for quality control and output of the detailing & wash departments.

Also manages all necessary product inventory and equipment needed to perform the required duties.

Typical Duties :

Helps maintain a safe and organized workspace

Communicates with Service Advisors and Technicians to facilitate auto-placement

Communicates with Service Advisor regarding detail services, repairs, and estimates for

time completion

Performs vehicle drop-off inspection, recommends maintenance & documents existing

damages

Identifies, manages, and orders all detailing department products & equipment

Facilitates and conducts all detailing department duties

Performs other duties as requested

Knowledge, Skills & Abilities :

Demonstrates extreme attention to detail

Ability to analyze written and verbal instructions

Ability to write, present and respond to customers and staff members in a professional

manner

Ability to manage, train and support other detailing and shop assistant personnel

Ability to handle high-stress situations

CERTIFICATIONS / LICENSE / OTHER REQUIREMENTS

High school diploma or general education degree (GED); or one to three months related experience and / or training; or equivalent combination of education and experience

Candidates must have a valid driving license and clean driving record

Last updated : 2024-05-14