WHAT YOU'LL DO:

• Independently prioritize and execute daily collection activities; contact customers for payment via telephone and email, document and maintain timely collection notes in HRC collection tool and establish appropriate follow-up
• Responsible for developing relationships to facilitate the collections of accounts receivable and resolving internal/external issues preventing timely payment.
• Maintain or improve departmental and organization key performance indicators including; Days Sales Outstanding, Past Due and Current Percentage, Average Days Delinquent and Collection Effectiveness Index.
• Perform root cause analysis to resolve current and mitigate future, invoice disputes, billing issues, and deductions.
• Work with internal and external parties on finding new ways to decrease the volume of billing issues that result in payment delays
• Escalate potential problems with customer’s cash flow, works to minimize risk, resolve credit problems, and late payment issues.
• Analyzes and determines best practices to achieve maximum results, often dependent on individual customer needs.

WHO YOU ARE:

• Strong team player
• Strong interpersonal and collaboration skills 
• Promotes positive work environment
• Demonstrate engagement with the team and the organization 
• Professionalism 
• Ability to manage deadlines and demonstrate high levels of accountability
• Strong written and verbal communication skills 
• Positive, proactive, and collaborative
• Strong ability to research issues, identify and implement solutions
• Strong knowledge and understanding of your department’s principals and procedures
• Strong understanding of other departments operations and challenges and the organization

 WHAT YOU'LL HAVE:

• Intermediate Microsoft Excel skills, 
  • SAP, High Radius, Salesforce, Monday.com recommended

• 1 years experience
• Bachelor's degree in Accounting, Finance or related field preferred. 
• Distribution experience a plus