Position Title: IT Technician
Location: Scarborough, ME 04074
Expected Duration: 6 Months with possibility of extension or Permanent

Job Description:

• Provide first and second-level support for all desktop, software, and hardware issues within the organization.
• Install, configure, and maintain personal computers, Windows/Mac/ operating systems, office software, email, and other applications.
• Troubleshoot problems with computer systems, including troubleshooting hardware and software, email, and peripheral equipment problems; make repairs and corrections where required.
• Act as a liaison between users and higher-level support teams, ensuring effective communication and quick resolution of issues.
• Conduct hardware and software inventory database maintenance and reporting.
• Assist with the setup of new employees, including desktop configuration, software installation, and email account creation.
• Ensure security and privacy protocols are followed to protect systems and data.
• Provide training and guidance to users on how to operate new software and computer equipment.
• Stay current with the latest technologies and best practices in IT support.

Job Type: Contract

Pay: $21.95 - $27.00 per hour

Expected hours: 8 per week

Benefits:

• Health insurance

Experience level:

• 10 years
• 11 years
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 years
• 8 years
• 9 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Help desk: 1 year (Preferred)
• Windows: 1 year (Preferred)

Ability to Commute:

• Scarborough, ME 04074 (Required)

Ability to Relocate:

• Scarborough, ME 04074: Relocate before starting work (Required)

Work Location: In person