JOB SUMMARYThe Quality Technician develops, supports, and maintains quality systems and processes that meet company and customer needs. This position provides focused quality support of manufacturing and business processes to ensure the delivery of product that meet our customers’ expectations. This position will drive successful deployment and maintenance of business processes, tools, and training that contribute to compliance with business best practices. The Quality Technician will influence change across all business disciplines and will team up to do so with Manufacturing, Engineering, Purchasing, and Production.

KNOWLEDGE AND SKILL REQUIREMENTS

1. Associates degree or related (2-10 yrs.) experience in a technical role.
2. Exceptional mechanical aptitude.
3. Basic understanding of assembly processes.

1. Experience with ISO 9001.
2. Experience with ERP systems.
3. Basic understanding of Lean Manufacturing is desired.
4. Experience in conducting or shadowing of audits is desired.
5. Ability to focus on both internal and external customer relationships and effectively manage expectations.
6. Ability to handle multiple tasks simultaneously and ability to manage project timelines.
7. Proficient in Microsoft Office: Word, Excel and Outlook.

1. Strong interpersonal communication skills both verbally and in writing.
2. Ability to stand, walk and sit for extended periods of time.

PRIMARY RESPONSIBILITIES

TECHNICIAL 

1. Calibration & Metrology – Help to, administer and maintain calibration program. Responsible for calibration, cleaning, repair and storage of various gages and their corresponding calibration documentation. Execute Gage Repeatability & Reproducibility (R&R) studies and interpret results to help determine gage capabilities.
2. Production Testing – Maintain quality assurance metrics on scrap and first pass yield as well as additional quality reports, files and production-related metrics
3. Supply Chain Quality Management – Responsible for preparing and retaining First Article Inspection (FAI), Production Part Approval Process (PPAP) and Temporary Deviation (TD) paperwork. 
4. Document & Record Control – Act as Document Control Administrator for plant. Create work instructions for quality processes and maintain orderly recording and maintenance of both physical and electronic controlled documents and records. Ensure current versions are available at point of use and that obsolete documents are removed and cancelled from system.

CONTINIOUS IMPROVEMENT

1. Inspection –Maintain and review trends in receiving inspection and act as a back-up to receiving inspector/RMA coordinator. 
2. Quality Management System (QMS) – Assist Quality Team in maintaining our plant-wide, ISO9001:2015 complaint QMS. 

PROBLEM SOLVING

1. Non-conforming Materials –Manage a process for marking, segregation and review of rejected materials. Lead team through disposition, data collection, short and long-term corrective action, supplier interaction, reporting, and trend analysis.
2. Corrective Action – Help conduct investigative and thorough inquiries to seek root cause and determine corrective actions using 8D, 5-Whys, Fishbone or other quality tools.

OTHER

COMPETENCIES

1. ORGANIZING, PLANNING AND DECISION MAKING: Analyzes problems, identifies issues, establishes priorities and accomplishes outcomes in a sequential fashion; anticipates needs and develops alternative courses of action in recognition of changing conditions.

2. KNOWLEDGE AND SKILL: Acquires training or skills to apply up-to-date knowledge to achieve results; demonstrates innovativeness in applying leading edge technology and/or new procedures and approaches.

3. JOB COMMITMENT: Willingly accepts responsibility and performs expected and unexpected tasks as needed. Demonstrates initiative and tenacity; exerts extra effort when necessary to get the job done. Performs effectively under stressful conditions.

4. RESULTS ORIENTED: Able to focus on the desired outcome of assigned tasks and completing tasks on schedule. Sets challenging goals, focuses effort on goals, and meets or exceeds goals. 

5. LEADERSHIP: Keeps the company vision, mission and values at the forefront of actions and decision making and encourages others to do the same. Is able to organize and influence a group of people to achieve a common goal

COMPANY PROFILE

Hydra-Flex was founded in 2002 as 2 men, a beer fridge, and a machine shop - driven by the simple belief that we could "find a better way" to manufacture innovative and reliable fluid handling products. Our core values of innovation, reliability, and accuracy are evident in the products we develop - products that are revolutionizing the way our customers do business.

Today, with equipment in thousands of locations, Hydra-Flex is proud to maintain its reputation as The Most Trusted Name in Chemical Dispensing. Based in Savage, MN, we are a part of a vibrant Twin Cities community of innovators. Our people are passionate problem-solvers who believe in a purpose. With an all-out war on waste, our mission is to develop innovative products that solve problems, save precious resources, reduce operating costs, and provide exceptional and measurable results for our customers. 

Listed on the Inc. 5000 Fastest Growing Private Companies, the MSPBJ Fast 50, MinneInno 50 on Fire, a Top Inventor, an Employer of Excellence and winner of multiple MN Manufacturing Awards, Hydra-Flex is a small, dynamic organization that has a track record of growth with aggressive plans for the future. We're proud to say that we're leading the way for others to follow. Fostered by a work hard, play hard culture, we set the bar high, and when we achieve our goals we celebrate.