Description

Join our team! Windsor Hospitality thrives in building hospitality careers. We want to design a path of professional growth and give you the keys to such success. We are recognized as a strong partner with warm hearted hospitality staff nationwide. Windsor Hospitality is looking for their newest Guest Agent Supervisor!

Purpose for the Position:

To coordinate front office activities of hotel or motel and resolve problems arising from guests’ complaints, reservation and room assignment activities, and unusual requests and inquiries.

FEATURED BENEFITS:

*Medical, Dental, Vision, Life and Disability Insurance

*FSA

*Employee Assistance Program

*401K and ROTH 401K

*Growth opportunity

*Paid Time Off

*Sick Time Off

Essential Responsibilities:

• Assigns duties and shifts to workers and observes performances to ensure adherence to hotel policies and established operating procedures.
• Confers and cooperates with other department heads to ensure coordination of hotel activities.
• Answers inquiries pertaining to hotel policies and services.
• Greets important guests.
• Arranges for private telephone line and other special services.
• May patrol public rooms, investigate disturbances, and warn troublemakers.
• May interview and hire applicants.
• May receive and process advance registration payments.
• May send out letters of confirmation or return checks when registration cannot be accepted.
• All other duties as assigned by a manager or supervisor.

Skills and Abilities:

Ability to communicate efficiently

Windsor Hospitality is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Windsor Hospitality does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

Qualifications