Join Our Team at San Diego Marriott Mission Valley: Where Excellence Meets Hospitality! At the San Diego Marriott Mission Valley, we take pride in creating a workplace that not only values exceptional service but also fosters a vibrant and inclusive community. We believe in attracting the best talent and providing them with an environment that encourages growth, collaboration, and personal well-being. Why Work With Us? Competitive Benefits Package: Enjoy the peace of mind with our comprehensive benefits, including a generous 401k match, health, dental, and vision coverage at competitive costs for all full time employees. We prioritize your overall well-being, ensuring you have the support you need. Delicious Perks: As part of our commitment to your satisfaction, we offer a complimentary hot meal during your shift. Savor the flavors of our culinary expertise while you contribute to our guests' memorable experiences. Convenient Amenities: Forget the stress of finding parking - our team members enjoy free parking on-site. Our central location extends beyond the hotel — with the trolley station within walking distance, commuting becomes a breeze. Travel Incentives: Take advantage of discounted room rates at all Marriott hotels internationally, allowing you to explore new destinations and create lasting memories. Investing in Your Future: Join us at San Diego Marriott Mission Valley, where we prioritize promoting from within and offer continuous professional growth opportunities. Your success is our success, and together, let's build a legacy of excellence. What Sets Us Apart?Our commitment to excellence extends beyond our service to guests; it encompasses our dedication to creating a positive and rewarding work environment for our team. We believe in recognizing and celebrating the unique talents and contributions each team member brings. JOB SUMMARYOversees all a la carte Food and Beverage operations, including restaurant, room service and lounge including greeting and escorting guests to tables, supervising all staff, and maintaining a courteous and efficient operation to deliver quality product and service to restaurant customers. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.• Manage the food and beverage service to consistently meet high standards as defined by the hotel and Marriott brand standards.• Effectively control the flow of customers and the interaction between the front and back-of-house throughout service.• Ensure Team Members maximize all sales opportunities.• Ensure Team Members consistently maintain brand standards and high levels of customer service.• Handle all customer inquiries in an appropriate and professional manner.• Accurately manage all transactions during service.• Manage Team Member schedules, stock, and wastage levels.• Assist Restaurant Manager/F&B Director in interviewing, selecting, training, supervising, counseling and disciplining restaurant staff for the efficient operation of the outlet.• Maintain outlet scheduling and payroll.• Organizing and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count, daily specials, promotions, and menu changes.• Meet and greet guests as they arrive, escort them to their table, and present menus.• Answer telephones in a clear voice, coordinate and document reservations. • Maintain communication with all departments and attend relevant meetings. Participate in marketing efforts of restaurants, assist in creating menus, survey competition and report food trends.• Monitor product quality and guest satisfaction in restaurant. Ensure that food quality is consistent, appealing, and prepared to guest specifications. Interact with guests to obtain feedback on quality of service and food in outlet.• Maintain profitability of outlet to support overall hotel operations. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering, and retrieving supplies and stocking shelves. Ensure maintenance of equipment by calling for repairs and training staff on proper use.• Support the entire Food and Beverage operation including supervising other areas if necessary, handling special projects, running promotions, handling public relations, and marketing.• Provide clean and safe environment by assigning and assisting with cleaning.• Adheres to all company policies and procedures.• Follows safety and security procedures and rules.• Knows department fire prevention and emergency procedures.• Utilizes protective equipment.• Reports unsafe conditions to manager.• Reports accidents, injuries, near-misses, property damage or loss to manager.• Provides for a safe work environment by following all safety and security procedures and rules.• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).• Perform any related duties as requested by manager.• Assists other Restaurant Personnel when need. KNOWLEDGE, SKILLS & ABILITIES• Thorough knowledge of Food outlet operations including foods, supervisory aspects, service techniques, and guest interaction.• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.• Hold a current Food Handler Card.• Ability to work under pressure and deal with stressful situations during busy periods.• Knowledge of the appropriate table settings and service ware.• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.• Ability to remember, recite and promote the variety of menu items.• Ability to operate beverage equipment, e.g., coffee maker. PHYSICAL DEMANDS• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. • Lifting Thirty (30) pounds maximum.• Constant standing & walking required.• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Join us at San Diego Marriott Mission Valley, where your career aspirations meet endless opportunities, and where we not only meet industry standards but exceed them. Be a part of a team that is not just amazing but is committed to making your journey with us truly extraordinary. Ready to embark on a fulfilling career journey? Apply today and discover the unparalleled experiences that await you at San Diego Marriott Mission Valley!