Overview

Mokara Hotel and Spa

The Mokara Hotel & Spa, a relaxing retreat on San Antonio’s world-famous Riverwalk is just steps from all the action yet worlds away. Mokara has a long-standing history of excellence. As the only four-star hotel in San Antonio, Mokara is the first choice for sophisticated travelers. Be a part of an attentive staff by making our guest stays a memorable one.

The Mokara Hotel & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Mokara Hotel & Spa may be your perfect match.

Job Description

The Spa Manager will be responsible for the overall operational function and management of the Spa and will demonstrate leadership throughout the Spa and Resort to maximize guest and team satisfaction. This person will be responsible for all Spa policies and procedures and has direct supervision for the Spa Staff. 

Responsibilities

• Implements and monitors the budget plus manages expenses within the approved budget constraints for the entire Spa.
• Will serve as MOD of the Resort when scheduled.
• Trains and implements Forbes Four Star standards
• Manages the Spa team and develops relationships with all guests and vendors.
• To maintain direct supervision of the entire spa staff
• To actively create and promote special promotions and events
• To actively create and promote local day guest business through gift cards, special occasion celebrations and holiday events
• To assist in promoting and marketing the Spa to Hotel Guests
• To provide personal attention to the guests

Qualifications

• One to two years post high school education
• Previous spa experience is preferred, particularly experience in supervising and administering sales and marketing or spa operations
• Experience in high end luxury spa setting required
• CPR and First Aid certification is desired

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.