The Receptionist / Sales Assistant greets and provides customer service to visitors. Additionally, the Receptionist answers and routes telephone calls, takes messages, accepts packages and performs ad hoc clerical duties as needed.

The Receptionist / Sales Assistant works within established Sales Department guidelines to maximize station revenue opportunities from an order entry, traffic and accounting perspective.

• Greets and provides customer service to visitors
• Answers and routes telephone calls
• Takes phone messages for other personnel
• Accepts packages from couriers and prepares packages for shipment
• Performs clerical functions as needed
• Performs all clerical functions for the Sales Department
• Maintains awareness of the most current traffic policies, practices and procedures
• Enters order, traffic and accounting data using computers, ledgers, orders and other resources
• Corresponds with customers and confers with coworkers to answer inquiries and resolve account problems
• Prepares forms and reports
• Monitors inventory
• Maintains files and other business records
• Performs other duties as assigned

Requirements & Skills :

• High School diploma
• Fluency in English
• Excellent communication skills, both oral and written
• Minimum one year’s experience in clerical support or administrative assistance, preferably in the sales or media fields
• Proficiency with computers, telephones, copiers, scanners, fax machines and other office equipment

Last updated : 2024-05-08