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Job Description
THE SALVATION ARMY
NORTH AND CENTRAL ILLINOIS DIVISION
Wonderland Camp and Conference Center
POSITION DESCRIPTION
POSITION TITLE : Guest Services Manager
LOCATION / DEPT : Wonderland Camp and Conference Center
REPORTS TO : Executive Director of Camp
FLSA CATEGORY : Exempt
STATUS TYPE : RFT
MISSION
The Salvation Army Wonderland Camp and Conference Center exists to support the ministry of the Salvation Army by providing the opportunity to experience Christ through focused programs in a natural, safe, camp conference environment.
OUTCOMES
ESSENTIAL DUTIES AND RESPONSIBILITIES
Records and tracks all complaints to enhance training and customer service.
Ensures that staff presents themselves in a neat, appropriate fashion that is reflective of the Mission of the Organization and Camp.
Assists with establishing and maintaining current pricing structures (internal and external) for services and facility use that is competitive in the regional marketplace.
REPORTING RELATIONSHIPS
This position reports to the Executive Director of Camp.
This position supervises the Finance Clerk / Receptionist.
In contacts related to this position’s duties this individual acts as a representative of The Salvation Army and its mission.
PERFORMANCE MEASURE MENTS
This individual will be evaluated on how effectively the outcomes of this position are achieved, as well as the timeliness, accuracy and completeness of accomplishing assigned goals.
EDUCATION / EXPERIENCE
COMPENTENCIES
POSITION LIMITATIONS
PHYSICAL DEMANDS / WORK ENVIRONMENT
THE SALVATION ARMY MISSION STATEMENT
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible.
Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Last updated : 2024-05-22
Full Time
$30k-49k (estimate)
05/24/2024
08/22/2024
salvationarmymedia.org
LAKOTA, ND
15,000 - 50,000
1865
BRIAN SKAAR
$500M - $1B
The job skills required for Guest service manager include Guest Service, Customer Service, Housekeeping, Initiative, Effective Communication, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service manager positions, which can be used as a reference in future career path planning. As a Guest service manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service manager. You can explore the career advancement for a Guest service manager below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Manager job description and responsibilities
A guest service manager will fulfill requests made by guests to ensure that they have an unforgettable experience.
01/30/2022: Sarasota, FL
The guest services manager oversees the process of handling customer complaints.
02/28/2022: Altoona, PA
Guest service manager focuses on the client's needs and requirements and ensures that they are being fulfilled.
01/31/2022: Passaic, NJ
Present the menus and the special of the day
03/27/2022: Pascagoula, MS
Organisational and planning skills to develop customer service policies.
01/25/2022: Allentown, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Manager jobs
A guest service manager performs a variety of customer relations duties at a hotel.
04/12/2022: Youngstown, OH
Must be able to speak and understand the primary language used by the guests who visits the hotel.
03/22/2022: Wilmington, DE
Listen, understand and take action.
03/25/2022: Longview, TX
Customer Service Manager needs a strong set of management, leadership, and business skills to take their career to the next level.
02/01/2022: Tucson, AZ
Customer service representatives, customer service management, and operations staff work together to make experiences that matter.
03/11/2022: Bremerton, WA
Step 3: View the best colleges and universities for Guest Service Manager.