Over the past decade, HDE has made it their goal to provide a new standard in personalized home care. As a family owned business that was grown and will continue to grow in the Pacific Northwest, our purpose is to connect people and their families who seek assistance at home and in the community with professionals who deliver care and support. Our goal is to create a successful environment for good people to thrive as career-oriented professionals.

We are currently in search of a Full-Time (40 hours) Staff Coordinator to join our team!

JOB SUMMARY

The Staff Coordinator is responsible to proactively connect DSPs to work with clients who want services for the Community Living Supports program. This is an entry-level management position. The Staff Coordinator reports to the Program Manager.

RESPONSIBILITIES

• Regular attendance to provide a consistent office presence including being available to answer phone calls, meet staff, and participate in meetings at the office and in the community. All work performed, besides taking after hours calls, is expected to be completed at the HDE office or in the field.
• Act as the primary contact for referral sources for the Community Living Support programs. Create and execute staffing plans for clients seeking services. Regularly communicate staffing updates to clients and work offers to DSPs.
• Coordinate Meet and Greets between DSPs, clients, and HDE management personnel. Attendance at these meetings may be necessary.
• Identify recruiting needs, post applicable jobs, coordinate and conduct all aspects of the interview process including screening new hires for orientation.
• Schedule, facilitate and participate in DSP orientations. Help staff understand their assignment or review potential assignments. Explain company policies and procedures.
• Communicate other various operational matters to clients and staff, including processing DSP call outs.
• Answer and respond to urgent calls on a rotation with other internal personnel outside of business hours.
• Master and implement company policies and procedures and Oregon Administrative Rules (OARs) relative to in home care and Medicaid agencies for applicable program rules.

QUALIFICATIONS

• High school diploma or GED equivalent.
• Minimum of two years experience in a fast paced, multi-tasking environment

SKILLS REQUIRED

• Ability to make sound business decisions.
• Strong interpersonal, communication, and problem solving skills.
• Ability to prioritize and multi-task.
• Planning and organizational skills necessary to achieve business goals and to increase office efficiency.
• Adaptability, flexibility, and the ability to maintain effectiveness during change.
• Computer literacy.
• Effective communication via phone and email.
• Ability to work effectively in a team environment.

Job Type: Full-time

Pay: From $24.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• fast paced, multi-tasking work: 2 years (Preferred)

Ability to Relocate:

• Salem, OR: Relocate before starting work (Required)

Work Location: In person