Kelly Engineering is seeking a DIRECT HIRE Field Services Manager with a leading client of ours within the Steel Manufacturing industry at their Salem, OH location.

• Shift: 1st - 100% on-site
• Compensation: $110,000 - $120,000/yr base

Ideal Candidate:

• 5 years Steel Industry experience
• Experience with furnace equipment, operating at temperatures up to 2400°F, and its functional operation by the customer, including combustion knowledge and furnaces operating in controlled atmospheres.
• Experience managing field service team members

Essential Duties and Responsibilities:

• Learn and adhere to all ISO processes and procedures.
• Implement training programs to ensure compliance with ISO processes and procedures.
• Responsible for organizing and executing erection, commissioning, and start-up of Company equipment at customer sites.
• Collaborate with the Company Project Engineering team for planning, operating, and maintenance manuals, as well as resolving complex site issues and wrap-up meetings.
• Possess technical understanding of Company furnace equipment, operating at temperatures up to 2400°F, and its functional operation by the customer, including combustion knowledge and furnaces operating in controlled atmospheres.
• Develop and enhance the existing Field Service training program to provide pertinent and appropriate training to all employees.
• Handle, maintain, and safeguard company confidential information with the utmost sensitivity and confidentiality.
• Work closely with other Field Service Managers to accomplish the overall mission.
• Develop and improve written procedures to ensure effective communication of field notes to the Project Engineering team, address design improvements, and issue AS-BUILT drawings.
• Enhance customer site procedures to foster a proactive approach to problem-solving.
• Collaborate with Company personnel to develop Field Service activities for the domestic market, including documenting procedures/services for fixed annual fees.
• Collaborate with Sales/Proposal Engineering to sell Field Service offerings.
• Enhance customer relationships during planning and execution phases of Field Service activities.
• Travel as necessary to ensure the overall mission is accomplished, including performing erection and commissioning activities on specific projects.
• Perform other duties as requested, directed, or assigned.

Supervisory Responsibilities:

• Supervisory Roles Per Position Level: All Field Service Personnel

Educational Requirements:

• Bachelor's degree in Business, Mechanical Engineering, or equivalent field service experience; minimum 5-10 years' experience managing steel fabrication in a manufacturing environment.

Skill Set - Common Requirements:

• Ability to lead people and achieve results through others.
• Systems and continuous improvement orientation.
• Specific experience with high-temperature processing line furnaces is highly desirable.
• Knowledge and experience with furnaces producing Galvanized product is highly desirable.
• Ability to read and understand ACAD mechanical drawings.
• Strong organizational skills.
• Long-term planning ability.
• Measurement of performance to goals and standards.
• Quality orientation and attention to detail.
• Problem analysis and resolution skills.
• Strong interpersonal and communication skills.
• Ability to manage multiple priorities.
• Strong team player.
• Understanding of ERP systems.
• Strong knowledge of Microsoft Office Suite, including Word, Outlook, and Excel.