Job Description

Duties / Responsibilities :

• Prepares treatment room for patient by following prescribed procedures and protocols.
• Prepares patient for dental treatment by welcoming, comforting, seating, and draping patient.
• Provides information to patients and employees by answering questions and requests.
• Provides instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access;

suctioning; passing instruments.

• Provides materials by selecting, mixing, and placing materials on instruments.
• Provides diagnostic information by exposing radiographs; pouring, trimming study casts.
• Helps dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply, and emergency telephone directory.
• Educates patients by giving oral hygiene, plaque control, and postoperative instructions.
• Documents dental care services by charting in patient records.
• Complies with all infection control procedures and OSHA regulations to maintain a safe and clean working environment, by decontaminating treatment rooms and sterilizing all instruments after each patient.
• In collaboration with the Dental team, maintains operation of dental equipment by completing preventive maintenance requirements;
• following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories;

evaluating new equipment and techniques.

• In collaboration with the Dental Practice Manager, maintains dental supplies inventory by checking stock to determine inventory level and anticipating needed supplies.
• In collaboration with the Dental Practice Manager, monitors incoming and outgoing lab cases.
• Schedule accurate dental appointments.
• Provides exemplary customer service; treats patients and coworkers with courtesy and discretion. Greets and directs patients and visitors.
• Registers patients in Dentrix and Centricity, verifying that patient's record is up to date and accurate and makes appropriate insurance & patient personal data (address & phone number) changes.
• Relays patient’s complaints (billing, clinical or otherwise) to Lead Dental Assistant.
• Collects payment from patients, applies payments and adjustments to patient accounts in the computer system and provide receipts.
• Other duties as assigned

Requirements

• A minimum of a High School Diploma / GED
• Dental Assistant and Radiology Certificate required
• One-year experience as a dental assistant
• Reliable Transportation needed
• Good working knowledge of dental equipment and terminology, OSHA and safety compliance
• Ability to work well under pressure in a fast-paced dental environment
• Superior customer service skills, excellent interpersonal and communication skills
• Detail oriented, organized, professional and ability to multi task
• Good working knowledge of Dentrix and Centricity
• Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback;

Contributes to building a positive team spirit; Puts success of team above own interests

Interested in learning more? Apply Below OR contact [email protected] or call / text 617-746-2768!