1 Job in Saint Joseph, MI
Internal Data Resources is Hiring an IT Help Desk Support Near Saint Joseph, MI
IDR is seeking an IT Helpdesk Support Technician to join one of our top clients in St. Joseph, MI. If you are looking for an opportunity to join a large organization and work within an ever-growing team-oriented culture, please apply today!
Position Overview for the IT Helpdesk Support Technician:
Our client is looking for a driven individual that is willing to learn and grow from within a large company. The right candidate will have a college bachelor’s degree in any field but a firm interest and/or background in IT. This role will require excellent soft skills and will be focused on customer service. In this position you will be internal support for over 700 locations across the country. This will consist of password resets, network troubleshooting, printer/network installs, basic end user connectivity and software support. This will be on a team of around 15 – 20 other Level 1 Helpdesk Technicians. Senior managers like to promote from within and this is the first place they look – there is plenty of potential for upward advancement!
INDHV
Required Skills for the IT Helpdesk Support Technician:
- Customer-service oriented mindset - Excellent Communication Skills is a must!
- Proficient experience with Microsoft Office 365
- Experience within an IT Support role (Network/Hardware)
- Basic Troubleshooting skills (IE: Password Resets, printer installs & troubleshooting, end user connectivity support, network troubleshooting, etc.)
- Bachelor’s Degree
What’s in it for you?
- Competitive compensation package
- Full Benefits; Medical, Vision, Dental, and more!
- Opportunity to get in with an industry leading organization
- Close-knit and team-oriented culture
Why IDR?
- 20 Years of Proven Industry Experience in 4 major markets
- Employee Stock Ownership Program
- Dedicated Engagement Manager who is committed to you and your success
- Medical, Dental, Vision, and Life Insurance
- ClearlyRated’s Best of Staffing® Client and Talent Award winner 10 years in a row
Job Types: Full-time, Temp-to-hire
Pay: $18.00 - $20.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Vision insurance
Experience level:
- 1 year
Schedule:
- Monday to Friday
Ability to Relocate:
- Saint Joseph, MI: Relocate before starting work (Required)
Work Location: In person
Job Summary
Other | Full Time | Temporary
$45k-56k (estimate)
07/26/2023
06/29/2024
The job skills required for IT Help Desk Support include Troubleshooting, Help Desk, Customer Service, IT Support, Microsoft Office, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Support positions, which can be used as a reference in future career path planning. As an IT Help Desk Support, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Support. You can explore the career advancement for an IT Help Desk Support below and select your interested title to get hiring information.
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