Summary

The primary purpose of this position is to provide overall administrative responsibility for the daily operation of a federally contracted re-entry facility.
All activities must support the Firetree, Ltd. mission, strategic goals, and objectives.

Benefits

Firetree, Ltd. offers employees a comprehensive benefits package, which includes:

Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties and skills may be required and assigned, as needed.

• Assure compliance with all referral contracts.
• Provide direct oversight of Counselors/Case Managers, Program Monitors, Fiscal and Food Service.
• Approve acceptance of facility referrals.
• Provide public information and serve as community relations contact.
• Develop positive lines of communication with staff as well as current and potential referral sources.
• Responsible for personnel management of the facility staff.
• Review the Policy and Procedure Manual on a quarterly basis and make recommendations to the Corporate Policy Committee as necessary.
• Monitors safety, sanitation, and maintenance for mandatory compliance.
• Performs other duties as assigned.

Behavioral Competencies

This position requires the incumbent to exhibit the following behavioral skills:

Leadership: Provides direction by clearly and effectively setting course of action for department and subordinates; and manages performance by providing regular feedback and reinforcement to subordinates

Job Knowledge: Exhibits requisite knowledge, skills and abilities to perform the position effectively. Demonstrates knowledge of policies, procedures, goals, objectives, operational entities, requirements and activities as they apply to the assigned organizational entity of Firetree; uses appropriate judgment & decision making in accordance with level of responsibility

Commitment: Sets high standards of performance; pursues aggressive goals and works hard/smart to achieve them; strives for results and success; conveys a sense of urgency and brings issues to closure; and persists despite obstacles and opposition

Customer Service: Meets/exceeds the expectations and requirements of internal and external customers; identifies, understands monitors and measures the needs of both internal and external customers; talks and acts with customers in mind; and recognizes working colleagues as customers

Effective Communication: Ensures important information is passed to those who need to know; conveys necessary information clearly and effectively orally or in writing; demonstrates attention to, and conveys understanding of, the comments and questions of others; and listens effectively

Responsiveness and Accountability: Demonstrates a high level of conscientiousness; holds oneself personally responsible for one's own work; and does fair share of work

Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.