What you will do:

Responsible for managing the A/R Department as it relates to the Billing and Accounts Receivable functions. This role also serves as a customer service consultant for our customers. Understand our EOS Operating Principles and make them the guidelines for how you do your job.

• Effectively supervise and manage direct reports on A/R team and provide leadership, motivation and direction while communicating goals and monitoring performance.
• Provide ongoing training to the A/R staff. Make and implement recommendations for process improvements.
• Financial accounting and analysis of accounts receivable, sales revenue and sales commissions.
• Research, analyze and resolve complex customer issues to facilitate payment and customer satisfaction.
• Work in partnership with operations and sales to address and resolve customer disputes related to billing and payment issues.
• Identify account risks, potential credit problems, disputes, and other customer issues, communicate potential risks to CFO.
• Assist A/R team with difficult customer calls.
• Resolve billing disputes without transferring customers to members from another team.
• Manage third party collection resources.
• Ensure systems are properly set up as sold and installed during the pro rate RMR phase using customer set up checklist.
• Complete projects that require data reporting and analytical skills.
• Assist with technology implementation, including project planning and management.
• Overseeing the receipt and accounting of funds being paid to the organization.
• Ensure that invoices are accurate and that proper accounting procedures are followed to account for the receipt of payment for goods and services completed by the company.
• Perform other duties and assignments that may be assigned from time to time by CFO.

Who you are:

• Graduate with Bachelor’s degree in accounting or equivalent number of years of experience
• You have three years of accounting experience in a similar trade organization.
• Financial Management experience
• Performance Management experience
• Ethical Conduct
• Thoroughness

Who we are:

Alarm New England is one of the largest independent security integrators in the US. Our business has been family-owned for over 50 years and serves over 24,000 customers. Our team sells the latest security and smart home solutions to the residential, small and large business markets. Enjoy the support of a 100-person firm! Our core values of Being Humbly Confident, GSD, Make The World A Better Place and Do The Right Thing are fundamental to everything we do in Building a Great Company, Keeping People Safe and Security Monitoring Service.

Job Type: Full-time

Pay: $54,206.75 - $65,281.24 per year

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person