Want to make a difference? Come be a part of the amazing work EveryMind is accomplishing!

EveryMind is hiring a Bilingual Care Manager to join our Youth & Family Services team. This role is responsible for direct case management services within a Montgomery County Public school and community-based program designed to integrate a system of resources and services for youth and families and to support them in achieving their goals.

Work Site: Montgomery County Public High School

Why Join EveryMind?

EveryMind is a growing private independent nonprofit organization with 195 employees across 20 locations. We have served the community for almost 65 years by strengthening communities and empowering individuals to reach optimal mental wellness. We were recognized as a Top Place to work in Montgomery County, Maryland by Bethesda Magazine. EveryMind is consistently recognized for being an excellent place to work, offering a positive workplace culture and a competitive compensation package that is meant to provide a great lifework balance.

Our competitive compensation package includes:

• Medical, Dental, and Vision insurance options
• Employer Paid Life and Long Term Disability Insurance
• 401K Matching Benefit
• Highly Generous Leave Schedule of 50 Days (Vacation, Sick, Wellness Days, Holidays, Birthday leave, and much more)
• Pay Increases with Licensure Advancements
• Professional Development and Growth Opportunities
• Employee Assistance Program
• Flexible Schedule
• Referral Bonus Program
• Sensible Caseload management
• Employee Discount Program
• A Great Place to Work

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Completes comprehensive needs and strength assessments with youth and families resulting in individualized service plans and goals and appropriate crisis intervention or support as needed.
• Consults and collaborates effectively with colleagues, school staff, and other County/community agencies to provide comprehensive services for clients. Offers information and referral support for community members, school staff, etc.
• Provides on-going social services to clients which may include securing needed resources, providing necessary referrals, and ensuring any court-ordered requirements are met. Assists with completing applications for programs and services that align with service plan goals.
• Maintains compliance with School and Community-Based Youth Services contract including:
  • Meeting productivity requirements
  • Maintaining minimum caseload requirements
  • Timely submission of data through County electronic records system
• Conducts psycho-educational groups, educational workshops, and resource presentations as appropriate.
• Maintains accurate, thorough, and timely documentation of client records. Documents and evaluates services provided and client progress, updates service plan at regular intervals.
• Manages funds in assigned budget categories and utilizes assigned client needs funds to support service plan and client goal achievement.
• Assists with seasonal events, such as camp registration, school supply drive and holiday giving program.
• Provides translation and interpretation services for clients and others as time allows.
• Assists with orientation and training of new staff.
• Utilizes regular supervision with Director to evaluate and improve the quality of case management services and ensure that services are culturally appropriate for the client.
• Maintains client confidentiality according to EveryMind Confidentiality Policy.
• Adheres to EveryMind and Youth and Family Services Division (YFS) policies established by EveryMind Board of Directors, Chief Executive Officer, Chief Program Officer, and Division Director.
• Consistently represents EveryMind and the SCYS program in a professional manner. Treats all students, families, community members, school personnel, partners, donors, teammates and others with respect.
• Other duties as assigned.

Supervision to be exercised:

Occasional supervision of Interns and/or volunteers.

Supervision to be received:

Receives supervision from Manager of Counseling Services.

Minimum Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education:

Bachelor’s degree in social service field required.

Experience:

Two years successful experience in the social services field. Experience with case management service delivery preferred. Experience working with youth and adolescents strongly preferred.

Skills:

Strong interpersonal and communication skills. Demonstrated organizational and community building skills. Ability to manage multiple priorities. Accurate record keeping and data entry proficiency. Bilingual Spanish required.

Abilities:

Effectively interact and work collaboratively in a flexible work environment with a variety of constituents including CEO, board members, clients and family members or caretakers, interns, volunteers, paid staff, and community partners. Ability to express ideas with clarity, confidence and sensitivity. Must be able to maintain confidentiality involving clients in accordance with organizational and federal guidelines. Familiarity with working and hiring interns and volunteers. Able to supervise multiple people.

Physical Demands:

The physical demands described here represent those that an employee must meet to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing this job's duties, the employee is frequently required to stand, walk, sit, use hands to finger dexterity, handle with hands and arms, climb stairs, balance, kneel, crouch, or talk and hear. The employee must be able to lift and/or move up to 35 pounds frequently. The job's specific vision abilities include close vision, distance vision, and the ability to adjust focus.

Working Conditions:

The work environment is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee must be available to perform the duties of the job mostly during core business hours (between 9-5pm, M-F), some flexibility with schedule may be available (evening and/or weekend hours). Employee will work mostly on-site but may work some hours remotely with approval of supervisor. The employee must pass a criminal background check. Certain job functions may require employee to pass a child sexual abuse and other criminal activity as well as a credit check. All staff providing services to staff or clients, must be free of illegal drugs and abuse of alcohol, and must be fully able to perform all required duties at all times.

• Please note, only complete applications including responses to all application questions will be considered at this time. Thank you.