About us

Lone Star Travel Stop is a small business in Robstown, TX. We are professional, agile and supportive.

Our work environment includes:

• Modern office setting
• Food provided
• Growth opportunities
• Company perks
• Lively atmosphere
• Flexible working hours
• Relaxed atmosphere
• On-the-job training
• Safe work environment

**Overview:**

We are seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and a passion for assisting customers. This position offers the opportunity to work in a dynamic and customer-focused environment.

**Duties:**

- • Greet customers with a welcoming attitude as they enter the store.

• Assist customers in locating products and provide recommendations as needed.

• Process transactions accurately and efficiently using POS (Point of Sale) systems.

• Handle cash, credit, and debit card payments while maintaining cash register accuracy.

• Maintain cleanliness and organization of the store, including restocking shelves and cleaning spills.

• Monitor inventory levels and communicate with management regarding stock replenishment needs.

• Ensure compliance with company policies and procedures, including safety and security protocols.

• Address customer inquiries, concerns, and complaints promptly and professionally.

• Perform basic maintenance tasks such as cleaning gas pumps and restrooms.

• Adhere to all applicable regulations and guidelines related to gas station operations.

• Collaborate with team members to ensure smooth operations and excellent customer service.

• Participate in training programs to enhance product knowledge and customer service skills.

• Uphold a positive and professional image of the gas station convenience store at all times.

**Skills:**

- Strong etiquette and communication skills

- Sales experience is a plus

- Ability to upsell and cross-sell products

- Fluency in English; bilingual in Spanish is a bonus

- Excellent verbal and written communication skills

- Customer service-oriented mindset

Join our team as a Customer Service Representative and be part of a collaborative environment where your dedication to customer satisfaction will be valued.

Job Types: Full-time, Part-time

Pay: From $10.50 per hour

Benefits:

• Flexible schedule
• On-the-job training

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Rotating shift

Weekly day range:

• Monday to Friday
• No weekends
• Rotating weekends
• Weekends as needed
• Weekends only

Work setting:

• In-person

Ability to Commute:

• Robstown, TX 78380 (Required)

Work Location: In person