Exciting opportunity at Elk River's beautiful Furniture and Things Community Event Center! Seeking friendly, enthusiastic candidates for part-time Customer Service Associate positions. This position performs a variety of duties including, but not limited to, answering phones, welcoming visitors to the facility, registrations, fee collection, and clerical duties as assigned.

Qualified candidates will have a high school diploma or equivalent; one year of experience with Microsoft Office, specifically Excel, Outlook, Word, and Publisher; and a valid driver’s license and good driving record.

Applications accepted until positions are filled.

If you require accommodation with the application process, call Human Resources at 763.635.1000.
The City of Elk River is an Equal Opportunity Employer.

Important Facts about Information on your Employment Application

Customer Service Associate Position Description

Essential Functions

1. Performs receptionist duties.
   1. Receives incoming calls.
   2. Answers routine questions.
   3. Greets the public with a smile and positive, helpful attitude.
   4. Explains services, programs, and procedures.
   5. Opens, closes, and secures the building.
2. Performs clerical support duties.
   1. Sorts and delivers mail.
   2. Accepts registrations and facility use applications.
   3. Performs general filing.
3. Performs registration duties.
   1. Processes class and facility registration.
   2. Processes cash and check deposits, credit card transactions, and refunds.
4. Performs other essential job duties.
   1. Regular and timely work attendance.
   2. Follows all safety procedures.
   3. Participates in safety training.

Required Knowledge, Skills, and Abilities

• Skilled in interpersonal and public relation skills.
• Skilled in paying attention to detail.
• Ability to work as a team member.
• Ability to adapt to and introduce change.
• Ability to present a positive and professional image of the city to the public.
• Ability to read, write, and comprehend basic instruction.
• Ability to work independently.

Minimum Qualifications

• High school diploma or equivalent.
• One year of experience with Microsoft Office, specifically Excel, Outlook, Word, and Publisher.
• Valid driver’s license and good driving record.

Preferred Qualifications

• Receptionist experience.
• Experience working in a Community Center or similar facility.

This Position Description is not intended to be all-inclusive. It is within the City of Elk River’s discretion to assign additional duties and responsibilities or remove duties and responsibilities at any time.

This Position Description does not constitute a Contract of Employment.

Work Schedule
Hours may vary based on facility needs, normally: Part-time, Monday-Friday, 5 p.m. to 8 p.m., and Sat/Sun, 10 a.m. to 6 p.m.

PayStarting pay for this part-time position is $16.00 per hour. Pay range is $16.00 to $20.00 per hour.

Application DeadlineApplications accepted until positions are filled.